Yearly Archives: 2014

Everyone Is In Sales, But They Need To Know How

Posted on October 16, 2014 in Blog ,Change Management by

A customer centric focus is key Every employee in an organization supports the sales process, but many don’t realize how their role impacts the bottom line. Successful companies spell it out so everyone understands their contribution to long-term profitability. The idea that everyone is in sales across the company is not a new one, but not all embrace it. If a company wants to create a culture where every employee buys into the concept, it must ensure everyone understands their role in the sales process […]

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Solutions360 Delivers Real-Time Data Analytics for Better Business Decisions

Posted on June 10, 2014 in Blog ,Business Process Improvement ,Q360 by

Printed Reports R.I.P. = Resist Impulse to Print All businesses rely on reports to tell them how they’re doing. However, if your business has a unified single database you don’t need as many printed reports as you might think. You have access to the power of “Live Data”.  Live Data is real-time information that is relevant, has context with other decision making information and comes from a trusted source.  Resist the impulse to print before you ask for a report. In over two decades of implementing […]

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How Integrators Provide Service With More Than a Smile

Posted on May 22, 2014 in Achieve Business Growth ,Industry Discussion ,Solutions360 by

      By Carolyn Heinze On May 22, 2014 An excerpt from the full article The customer may not always be right, but that doesn’t mean that they don’t deserve stellar service. In fact, great service is not a question of whether the client is entitled to it, nor is it just a bonus—a nice thing to offer. It’s a necessity, both for AV firms facing the ongoing and ever-increasing commoditization of technology and the shift from hardware to software (and thus, lower margins), […]

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Solutions360 Continues Educational Road Trip with NSCA’s Integration Business Survival Conference

Posted on May 1, 2014 in Achieve Business Growth ,Industry Discussion ,Solutions360 by

If your organization wants to see the business, finance, operations, and project management software offerings available from Solutions360, we invite you to join us in Chicago on May 15-16 at the Integration Business Survival Conference & Technology Showcase. Representatives from Solutions360 will be there to answer your questions and demonstrate our newest software offerings. We’re also leading a one-hour educational sessions on how to effectively manage and bill for recurring monthly revenue. Presented by NSCA and Commercial Integrator, the Integration Business Survival Conference is your […]

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You Can’t Grow Your Business with Systems that are on Life Support

Posted on March 12, 2014 in Blog ,Customer Success Stories by

When Craig Marowitz, the President and Owner of Expert Technology Associates (ETA) found his business exploding, he realized quickly that growth would be impeded by trying to scale the business with a collection of professional services automation software that was on life support. ETA provides business communications solutions to help customers with their forward looking strategies and goals using phone network systems and IT infrastructure. ETA’s competitive advantage is their knowledge, attitude, expertise and ongoing strategic planning. Unfortunately, they were building this business on the […]

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Solutions360; More than a Vendor, a Valued Partner for the Long Run

Posted on February 28, 2014 in Blog ,Customer Success Stories ,Industry Discussion by

In our 15 years of working with low voltage contractors, almost every single one of them has the same goal; achieving predictable, steady and profitable growth. So if that is the universal goal of business, then why isn’t every business viable and profitable? Data is Elusive The answer often resides in the access to elusive, hard to get at data. Having these numbers at hand, when you need them and in the proper context is crucial. But the real magic is in the application of […]

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Project Under-Billing Can Be Your Undoing

Posted on February 5, 2014 in Blog ,Improve Profitability by

Accurate and real-time data is critical to proper cash flow management, and under-billing long-term projects is a leading cause of cash crunches Never fund customer projects with your own money. It’s great advice that can be difficult to heed, especially during large, long-term engagements, but ignore it at your peril. Running projects smoothly and on schedule does not automatically make them profitable, and those that are large and lengthy can be challenging to scope out properly. If you’re not set up for accurate job costing […]

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