Yearly Archives: 2017

You’re A Recurring Revenue Believer… Now What?

Posted on November 20, 2017 in Blog by

Magazine Article | January 1, 2017 Four MSPs (managed services providers) share marketing and customer retention tips that have made the biggest impacts on their companies’ success. Lots of break-fix VARs would prefer to exchange their unpredictable sales cycles for the stability of a managed services business, but there are a lot of changes that have to happen before that goal can become a reality. The sales model and marketing strategies are much different in a managed services business. And, employee turnover and customer churn […]

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How to Shape Your Company Culture

Posted on November 13, 2017 in Blog by

Your company culture drives your company’s success. It’s formed from the values and mindset of your employees and leadership team. When you design a company culture and work environment that your employees appreciate, they’ll care more about their jobs and be more invested in the success of your company. In turn, your business will reach new heights. It’s up to leaders to make sure culture supports your company’s mission, vision, and values. How do you want your employees to talk about your company? How do […]

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Establishing Shared Values and Ethics

Posted on November 6, 2017 in Blog by

by Brad Malone, MA, PMP We’ve all heard how different generations of people (baby boomers, Gen X, Gen Y) work and live differently.  This sometimes causes frustration for those of one generation who must interact with those of another generation whom they deem not to be acting “correctly.” It’s the same type of challenge we occasionally face when working with people from different cultures — their motivations often don’t match our own. Yet what is the definition of acting “correctly” and who determined it?  Why […]

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Employee Engagement is Essential for a Successful ERP Implementation

Posted on October 30, 2017 in Blog by

It has been two and half years since Dustin Campbell took the helm at Adtech Systems, and over that time the company has focused heavily on internal operations. “Our general thesis is you have to have a very strong operational core before you go out and focus on sales and marketing,” explains Campbell. From the beginning, Campbell and his partner Philip Muscatello planned to invest in an ERP software platform. After 18 months of careful planning and preparation, Adtech went live with Q360 in November, […]

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Is Your Service a Commodity?

Posted on October 23, 2017 in Blog by

By Greg VanDeWalker Monday, September 18, 2017   I’m a huge history buff, so when I was in Manhattan this summer, I couldn’t pass up the opportunity to visit Alexander and Eliza Hamilton’s grave at Trinity Church. What I didn’t expect was a loud announcement printed on the side of a building directly behind the tomb reading: WE ARE PROBABLY THE LOWEST PRICED IN THE CITY. That statement really got me thinking about which businesses the low cost model works for and which ones it […]

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Solutions360 Fuels Growth at Genesis Integration

Posted on October 16, 2017 in Blog by

Client Profile Since its inception in 1990, Genesis Integration has transformed from a professional audio provider into a highly sophisticated systems integration company.  The company provides a full range of design/build, consulting and installation services for numerous markets including Audio Visual, Security, Healthcare and School Communications.  Genesis works with its clients to ensure the integrated technology is being adopted, and utilized to its full potential, in order to maximize ROI.  Headquartered in Edmonton, Alberta, Genesis has grown from a staff of two to a team […]

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The Age of Data-Driven Business is Upon Us: Are You Listening, Integrators?

Posted on October 9, 2017 in Blog by

All business should be data-driven business, according to this column by Dan Newman. He and many others say that AV business data is good for integrators. October 4, 2017 Daniel Newman   The AV integration space wants to be taken seriously as a high-tech space. This is the industry where people come to connect, communicate and collaborate. You may even have a slogan like that on the back of your business card or your website. In the enterprise space, communication is everything. Whether it’s mass […]

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