Yearly Archives: 2018

How To Help VARs Adopt The As-A-Service Revenue Model

Posted on March 12, 2018 in Blog ,Change Management by

The as-a-Service revenue model has become a common delivery model for many business applications, but that doesn’t make it any easier when trying to convince VARs to utilize it. In this exclusive interview, Suzanne Davis, Director of Channel Sales at Harbortouch, breaks down the benefits of the as-a-Service model and offers advice on how the help VARs transition to it smoothly. BSM: What is the biggest benefit to VARs/dealers of the as-a-Service recurring revenue model? Davis: The as-a-Service business model delivers VARs with a stable, […]

More info »

Better Culture Means Better Business for Tech Companies

Posted on March 5, 2018 in Blog ,Change Management by

By Ann Marr, Vice President of Global Human Resources at World Wide Technology Given the nature of the industry, most people assume that the things that keep technology executives up at night are related to well, technology. However, in an industry known for high pay and jaw-dropping perks one of the major things keeping technology executives up at night is employee retention. According to Paysa, a company which publicizes salary data, it’s common for people working for major technology companies to spend less than two […]

More info »

7 Ways to Rekindle Your Love of Process Improvement

Posted on February 26, 2018 in Blog ,Business Process Improvement by

By Ivan Seselj Are your business processes crying out for a little love? The best way to ensure that your processes remain static, out of date and rarely used, is to deprive them of love and attention from your teams. When processes are routinely ignored or viewed as a hurdle that teams would rather bypass, it signals a need for change. And yet, engaging people in the task of prioritizing process improvement is a challenge that many organizations encounter. 7 Ways to Rekindle Your Love […]

More info »

Does Managed Service Demand Exist for AV Solutions?

Posted on February 19, 2018 in Blog ,Improve Profitability ,Industry Discussion by

posted by Chuck Wilson on Monday, January 15, 2018 in Unified Communications and IT Blog In a recent Twitter debate, I was challenged on a statement I made in this article, recently published in Commercial Integrator. In this piece, I said that until AV companies have the right people in place, they won’t be able to make the jump to a recurring revenue model. The debate began with a good friend of mine suggesting that: “The growth of managed services will be determined solely by the […]

More info »

See you at the 2018 NSCA Business & Leadership Conference

Posted on February 15, 2018 in Blog ,Industry Discussion by

  We’re thrilled to help bring you the 20th annual BLC. We are excited to see you again and to join you in benefiting from the great speakers and powerful content this event always delivers. And if you’re tired of struggling to manage information to the detriment of efficiency and profitability, feel free to stop by the sponsors’ pavilion to learn more about seamless workflow from Solutions360. We’d be happy to share with you examples of how we’ve helped many other NSCA members manage their business […]

More info »

Harness the Power of Data with Q360 PSA Software

Posted on February 12, 2018 in Blog ,Business Process Improvement ,Improve Profitability by

Big Data is on everyone’s lips as both a challenge and an opportunity for 2018, with a promise that increased information will allow us to yield valuable insights and make better business decisions. Organizations that manage to make sense of their data, and use it to make informed business decisions are gaining competitive advantage. We spoke with Kelly McCarthy, President at Genesis Integration about this trend, and its impact on technology integrators. “With Q360, the amount of data available to us grew considerably, and our […]

More info »

Management is about Making Decisions

Posted on February 5, 2018 in Blog ,Business Process Improvement ,Improve Profitability by

Good management is about making clear and timely decisions so that the business runs smoothly and profitably with as little disruption and drama as possible. Three common deterrents to clear decision making by company leadership are: doubt, fear and lack of structure. Making decisions as you work on your business is a thoughtful process. During that process, it’s natural for doubt to creep into your thinking because decisions — by definition — deal with the unknown, the future. Doubts are those nagging feelings of uncertainty, […]

More info »


business management software