Yearly Archives: 2018

Assessing the Value of Investing in ERP Software

Posted on December 10, 2018 in Blog by

How do you know when your technology integration business is ready to invest in ERP software? Calculating the return value of an investment can be daunting, even for the experienced executive, but one which includes new ERP Software may be at the top of the list. Say the word “Enterprise” and it means the whole business will be involved and it’s sure to mean “change”- and some folks may not welcome changing from the old ways. New enterprise software will not only affect the technology […]

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NSCA Delivers These 14 Services for Integration Firm Members Every Day

Posted on December 3, 2018 in Around the Web ,Industry Discussion by

From tracking cyber and safety regulations that affect their companies to addressing insurance needs and compliance issues, these 14 services are the tip of the iceberg in terms of what NSCA provides to its members every day. The tagline for trade organization for the integration industry NSCA is “Your Voice, Your Business Resource, Your Trusted Advisor.” Members use the many resources and our trustworthy advice on a daily basis. It’s only when they get themselves in a bind do they need to exercise the value […]

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How to Monitor Project Profitability with Q360

Posted on November 26, 2018 in Blog ,Improve Profitability ,Q360 by

In this edition of Clear Talk, Tofiq Indawala shows us how to monitor project profitability in Q360. First of all, who needs to look at project profitability data? Typically, the accounting team, executives, as well as the sales team and account managers need to tap into projects and check their progress along the way. But, the most frequent users of this data are project managers, who have to control the project from a cost perspective and make sure everything stays on track financially. All access […]

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Lone Star Enhances the Customer Experience with a Focus on Process

Posted on November 19, 2018 in Customer Success Stories ,Industry Discussion ,Q360 by

Increasing complexity in the AV industry is driving integrators to look at process A focus on process has not always been necessary for success, but it has long been a priority at Lone Star Communications. Ray Bailey, CEO, and Patt Bowles, Chief Customer Experience Officer, share their thoughts on the company’s attention to process and how this drives customer satisfaction. Lone Star has been ISO 9001 certified for 15 years, which is a rare achievement for an integrator. The ISO 9001:2015 standard is based on […]

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Lone Star Communications Manages Growth with Solutions360

Posted on November 13, 2018 in Customer Success Stories ,Q360 by

Client Profile Lone Star Communications, a leader in the life safety industry, opened its doors in 1991. For over a quarter century, the company has served the Texas healthcare and K-12 education markets. In 2016, Lone Star acquired Houston-based Halco Life Safety Systems, followed by Arkansas- and Louisiana-based ArCom Systems in 2018. It is no secret that the AV industry is ripe for consolidation. Ray Bailey, CEO at Lone Star Communications, recently shared his thoughts about how Solutions360 fits within his plans to expand into new […]

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A Fresh Look at Your Accounting

Posted on November 5, 2018 in Around the Web ,Improve Financial Management by

Why you may (or may not) need to hire a new CFO / Accountant A blog entry based upon The AV Profession podcast with Tim Albright and guest David McNutt from Navigate Management Consulting When we go into an organization to conduct an assessment, more times than not I end up saying, ‘You might need a new Accountant.’  Now I’m not necessarily talking about replacing someone, but I am talking about a fresh new look at how you think about and go about conducting the accounting in your […]

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The Misguided Reason Companies Don’t Transition to Managed Services

Posted on October 29, 2018 in Blog by

It’s not a good reason to ignore that managed services or as-a-service revenue is vital to a sustainable business, but the excuse suggested at NSCA’s 2018 Pivot to Profit is probably right. Have you ever wondered why so many AV integration firms are reluctant or unwilling to transition to including more managed services revenue into their business plan? It’s not like they don’t know it’s important. It’s the signature challenge for the AV integration market – one that’s pounded home at industry events, webinars and in countless […]

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