Lone Star Communications Manages Growth with Solutions360

Posted on November 13, 2018 in Customer Success Stories ,Q360 by

Client Profile Lone Star Communications, a leader in the life safety industry, opened its doors in 1991. For over a quarter century, the company has served the Texas healthcare and K-12 education markets. In 2016, Lone Star acquired Houston-based Halco Life Safety Systems, followed by Arkansas- and Louisiana-based ArCom Systems in 2018. It is no secret that the AV industry is ripe for consolidation. Ray Bailey, CEO at Lone Star Communications, recently shared his thoughts about how Solutions360 fits within his plans to expand into new […]

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A Fresh Look at Your Accounting

Posted on November 5, 2018 in Around the Web ,Improve Financial Management by

Why you may (or may not) need to hire a new CFO / Accountant A blog entry based upon The AV Profession podcast with Tim Albright and guest David McNutt from Navigate Management Consulting When we go into an organization to conduct an assessment, more times than not I end up saying, ‘You might need a new Accountant.’  Now I’m not necessarily talking about replacing someone, but I am talking about a fresh new look at how you think about and go about conducting the accounting in your […]

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The Misguided Reason Companies Don’t Transition to Managed Services

Posted on October 29, 2018 in Blog by

It’s not a good reason to ignore that managed services or as-a-service revenue is vital to a sustainable business, but the excuse suggested at NSCA’s 2018 Pivot to Profit is probably right. Have you ever wondered why so many AV integration firms are reluctant or unwilling to transition to including more managed services revenue into their business plan? It’s not like they don’t know it’s important. It’s the signature challenge for the AV integration market – one that’s pounded home at industry events, webinars and in countless […]

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Q360 Makes it Easy for Sales Reps to Prepare for Customer Meetings

Posted on October 22, 2018 in Automate Operations ,Blog ,Solutions360 by

How long does it take you to prepare for customer meetings?   How accessible is all of your customer information?   In Q360, all the data for a customer is located in one spot, which increases visibility, making it easier for sales reps to manage customer relationships.   A common complaint from systems integrators is that none of their systems talk to each other. This makes it challenging for sales reps to get a snapshot of what is happening with their customers in real time. […]

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Mike Abernathy of NSCA Talks About Solutions360 Business Accelerator Partner

Posted on October 15, 2018 in Achieve Business Growth ,Industry Discussion ,Solutions360 by

In this week’s video, we speak with Mike Abernathy of the National Systems Contractors Association about the Business Accelerators program. “The NSCA is a community of systems integrators and systems contractors,” says Abernathy. “Our role and our job is to assist members, and help them with day-to-day business issues.” That’s why Solutions360 has partnered with NSCA and the Business Accelerators. Solutions360 is an integral part of the NSCA’s Business Accelerator program, which helps systems integrators address key challenges and shifting business models, according to Abernathy. […]

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The Value of System IDs in Delivering Support

Posted on October 8, 2018 in Business Process Improvement ,Industry Discussion ,Q360 by

System IDs allow you to identify individual systems by a unique number, defined as a list of serialized assets that belong within the system. In today’s video, Steve Riley, talks to us about one of his passions, the area of the business called Support. “I’ve been seeing a migration or an evolution, from our traditional service model to the support model,” according to Riley. In the article, It’s All About Support Part One: The Overview, Riley discusses the five necessary steps for integrators that intend to provide […]

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NSCA Labor Installation Standards Integrated with Solutions360 Software

Posted on October 1, 2018 in Blog ,Improve Financial Management ,Solutions360 by

A common complaint from integrators is a lack of information to help with job costing. Nobody seems to have enough data in a format that is easily accessible, in order to make well-informed decisions along the course of a project. In June, the NSCA released their updated Labor Installation Standards, providing information which systems integrators can use to assist in the accurate estimation of labor units, one of the biggest factors impacting project profitability or the lack thereof. The new guidelines detail the amount of […]

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