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Are you terrified of implementing new software in your business?

Posted on November 28, 2012 in Blog ,Business Process Improvement ,Change Management by

Implementing New Software or a Root Canal? If you asked a technology integration business owner whether they would rather have a root canal performed or implement new software in their business, they’d likely opt for the root canal. The thought of reviewing options and then literally, turning operations on its ear to put in a new system is overwhelming at best; fraught with risk at worst. Many business owners will agree that the point of reviewing operations to see what can be streamlined and improved […]

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Our Systems are Integrated… Really?

Posted on August 24, 2012 in Blog ,Business Process Improvement by

As I review “As Is” business processes at new mid-size customers I constantly run into applications that claimed to be “integrated”.  Customers have environments that have integrated CRM, Accounting, Inventory, Job Costing, Project Management, etc.  However, rarely are these software systems truly integrated.  Behind the thin veil of “integration” is often a mess of data batching, incongruent information, orphaned data, re-keying of information and always lots and lots of spreadsheets cobbled together to try and make sense of it.   But the marketplace is full of […]

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Have you ever considered the cost of paper to your business?

Posted on July 20, 2012 in Blog ,Improve Profitability by

The amount of paper used by businesses today is staggering. While the movement towards a paperless office has picked up over the past decade, there are still many ways you can reduce paper consumption. The reality is: often paperless is truly just less paper, but it doesn’t have to be that way.  While the environmental impact of paper is fairly well known, just how much is that paper sitting around your office actually costing you? Reduce.org has some great information on this but some of the more surprising […]

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Sales and Marketing is a Process That Needs Automation

Posted on July 14, 2012 in Blog ,Business Process Improvement by

Automation in sales and marketing should be about improving the ability to deliver the right message to the right person at the right time via the right channel. Automation or repetition of more generic, higher volume tasks is more likely at the early stages of engagement and lead nurture and then post sale around delivery. More personal, higher value (and higher cost) sales tasks and activities can then be undertaken with qualified leads to close the sale. The first challenge facing most companies is that processes […]

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Integrated Systems Next Step; Single System

Posted on July 14, 2012 in Blog ,Business Process Improvement ,Improve Profitability by

For years, industry and analysts have been touting the benefits of integrated systems that would improve the decision-making process by taking information from disparate functions and processes and organizing it efficiently. Strides continue to be made in driving efficiencies throughout the organization through just this sort of thought: Inventory and purchasing systems, payroll and HR systems, HVAC and fire systems, door entry and VOIP systems all coming together in solutions that drive productivity by correlating the data that these formerly disparate systems generated. The industry […]

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What are the Benefits of PSA Software?

Posted on July 14, 2012 in Blog by

Professional Services Automation (PSA) software includes a number of high level benefits.  We can whittle this down into three groups of benefits; streamlining operations and execution, improving business performance and winning more business. Streamline Operations and Execution These PSA elements allow you to efficiently track and manage the procedures and processes within your business: resource and project management, time and expense management, financial management and project accounting, billing, document management, sales opportunity management, inventory management and post project service and dispatch. A brief explanation of each […]

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The Importance of Project Accounting in Professional Services Organizations

Posted on July 14, 2012 in Blog ,Change Management ,Improve Profitability by

Project Accounting, sometimes referred to as job cost accounting, is the practice of creating financials specifically to track the financial progress of projects.  Project Accounting enables the professional services organization to monitor the progress of their projects from a financial position, separately from standard organizational accounting such as by departments, divisions or by company, which are tracked over time periods, typically weeks, months, quarters or years.  Projects frequently cross these boundaries as they may last from a few days to years. Most companies invest a […]

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