Is Your Service a Commodity?
By Greg VanDeWalker Low cost and high quality managed services do not go together I’m a huge history buff, so when I was in Manhattan this summer, I couldn’t pass up the opportunity to visit Alexander and Eliza Hamilton’s
Solutions360 Fuels Growth at Genesis Integration
Client Profile Since its inception in 1990, Genesis Integration has transformed from a professional audio provider into a highly sophisticated systems integration company. The company provides a full range of design/build, consulting and installation services for numerous markets including Audio
The Age of Data-Driven Business is Upon Us: Are You Listening, Integrators?
All business should be data-driven business, according to this column by Dan Newman. He and many others say that AV business data is good for integrators. by Daniel Newman The AV integration space wants to be taken seriously as a high-tech
How to Stay on Track Through the Change Management Process
No matter how perfect your change management plan is, there are sure to be bumps in the road. Here are some dos and don’ts to help smooth out those inevitable bumps and keep you on track. When working though a
Four Questions to Take Your Customer Relationships to the Next Level
By Lori Berry We all have vendors, and if we are lucky enough we have partners. The difference: the partner truly cares about a mutually-rewarding relationship, where a vendor is single-minded in their pursuit of the next deal. So
Q360 Drives Business Transformation at Adtech Systems
Client Profile Adtech Systems opened its doors in 1988 as a projector reseller. Over the years, the company has evolved to become one of the premiere professional audio/visual integrators in New England. Today (September 18th, 2017), Adtech has 170 employees,
Solutions360 Helps Genesis Integration Pivot to Services
There is a lot of discussion within the integrator community about the need to get into managed services and develop streams of recurring monthly revenue in response to shrinking margins on hardware. We spoke with Kelly McCarthy, President at Genesis
Pivot to Profit: Integrators Learn from Major Technology Players
CEDAR RAPIDS, IA, Aug. 22, 2017 The second annual Pivot to Profit event, hosted by NSCA, PSA Security, and SYNNEX, is attracting big names in technology. These companies want to teach integrators how to “pivot” to take advantage of new
4 Factors to Consider When Creating a Recurring Revenue Model
Transitioning to a recurring revenue model may not be an overnight move for integrators, however there are a number of services that can be built and delivered in short order to help move integrators toward generating greater amounts of recurring
Using ‘As-a-Service’ Solutions: 4 Benefits to Share with Clients
by Dan Newman If any of your small or medium-sized enterprise (SME) clients are still buying software on a disk, it’s time for you to have a talk with them. As a matter of fact, if any-sized business hasn’t yet
What is Business Process Management?
Business Process Management (BPM) represents an evolution in business thinking that provides companies of all sizes with the transparency, insight and agility to take the competitive lead. It’s such an important element of business automation that companies spent $6.96 Billion
The Value of an Organization’s Vision
How important to a company is a shared vision — one that resonates with every person in the organization and is felt by every client? Let’s find out by looking at the typical progression and growth of an audiovisual integration
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