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Solutions360 Increases Visibility at AVI Systems

Posted on November 27, 2017 in Blog ,Customer Success Stories ,Q360 by
Solutions360 Increases Visibility at AVI Systems

Company Profile – AVI Systems started 43 years ago as a small supply company in North Dakota, and has grown into a global provider of audio visual solutions with 15 offices in the U.S. The company is unique in the AV industry, in that it is 100 percent employee owned, which contributes to a distinctive culture. As owners, the employees have a different mindset, and there is a strong team environment. “With the ESOP, we are an open book business, and making data readily available […]

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Solutions360 Announces the Addition to Executive Leadership Team

Posted on November 27, 2017 in Solutions360 by
Solutions360 Announces the Addition to Executive Leadership Team

NOVEMBER 27, 2017: NEWMARKET, ON – Solutions360 Inc., a leading provider of business management software announced today that Roman Burchart has joined the leadership team as Vice President of Operations. “This was a key position for us to fill and we’re very fortunate to have Roman join our team.” says Brad Dempsey, CEO and Founder of Solutions360.  “Roman comes to Solutions360 with decades of industry experience with a proven record of operations management.” “We have the added benefit in that prior to the decision to […]

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You’re A Recurring Revenue Believer… Now What?

Posted on November 20, 2017 in Blog ,Change Management ,Improve Profitability by
You’re A Recurring Revenue Believer… Now What?

Four MSPs (managed services providers) share marketing and customer retention tips that have made the biggest impacts on their companies’ success. Lots of break-fix VARs would prefer to exchange their unpredictable sales cycles for the stability of a managed services business, but there are a lot of changes that have to happen before that goal can become a reality. The sales model and marketing strategies are much different in a managed services business. And, employee turnover and customer churn can offset any benefit gains if […]

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How to Shape Your Company Culture

Posted on November 13, 2017 in Blog ,Change Management by
How to Shape Your Company Culture

Your company culture drives your company’s success. It’s formed from the values and mindset of your employees and leadership team. When you design a company culture and work environment that your employees appreciate, they’ll care more about their jobs and be more invested in the success of your company. In turn, your business will reach new heights. It’s up to leaders to make sure culture supports your company’s mission, vision, and values. How do you want your employees to talk about your company? How do […]

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Establishing Shared Values and Ethics

Posted on November 6, 2017 in Blog ,Change Management by
Establishing Shared Values and Ethics

by Brad Malone, MA, PMP We’ve all heard how different generations of people (baby boomers, Gen X, Gen Y) work and live differently.  This sometimes causes frustration for those of one generation who must interact with those of another generation whom they deem not to be acting “correctly.” It’s the same type of challenge we occasionally face when working with people from different cultures — their motivations often don’t match our own. Yet what is the definition of acting “correctly” and who determined it?  Why […]

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Employee Engagement is Essential for a Successful ERP Implementation

Posted on October 30, 2017 in Blog ,Change Management by
Employee Engagement is Essential for a Successful ERP Implementation

It has been two and half years since Dustin Campbell took the helm at Adtech Systems, and over that time the company has focused heavily on internal operations. “Our general thesis is you have to have a very strong operational core before you go out and focus on sales and marketing,” explains Campbell. From the beginning, Campbell and his partner Philip Muscatello planned to invest in an ERP software platform. After 18 months of careful planning and preparation, Adtech went live with Q360 in November, […]

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Is Your Service a Commodity?

Posted on October 23, 2017 in Blog ,Improve Profitability by
Is Your Service a Commodity?

By Greg VanDeWalker    I’m a huge history buff, so when I was in Manhattan this summer, I couldn’t pass up the opportunity to visit Alexander and Eliza Hamilton’s grave at Trinity Church. What I didn’t expect was a loud announcement printed on the side of a building directly behind the tomb reading: WE ARE PROBABLY THE LOWEST PRICED IN THE CITY. That statement really got me thinking about which businesses the low cost model works for and which ones it doesn’t. For example, many […]

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