What’s in your queue?
Case Study
We organize your business around how you do work
News
Solutions360 signs ABLE TECHNOLOGY from Arizona. Find out how we Q-ed them up.
Managed Services
Eliminate the step of having your clients call you.
- Monitor your customer’s systems
- Identify opportunities for infrastructure changes and system optimization.
Triage Service Calls
Optimize triage capabilities at the time service calls are entered.
- Diagnose the problem
- Chose the right technician
- Get the right resources on the job before the truck starts rolling
Dispatch
You can reduce cycle time which goes directly to your bottom line
by improving.
- Down time in the service department
- Automating status updates
- Monitoring geographic and call assignments
- Pushing information out via web portals and PDAs
Dashboard versus Scoreboard
Eliminate disconnected point solutions. You want to see:
- What’s happening while the work is in progress (Dashboard)
- Not see what’s happened after the fact (Scoreboard)