3. Empower Process Owners

Teams need to own their own processes. They need to know that they have the ability to simplify their processes and to identify and implement process improvements to optimize performance. A healthy process improvement culture relies on empowered process owners who are not afraid to step up and take action.

4. Enable Innovation

Process owners need to have the freedom to try, and sometimes fail, in their efforts to improve and innovate. Like team coaches, leadership teams can effectively communicate and endorse this message.

While process clarity is an important ingredient for day to day operational excellence, it becomes essential in times of stress. Processes are truly tested when teams are under pressure, when they need to make decisions quickly or work through challenging transformational changes.

While these may seem like simple, common sense approaches, it’s surprising how many businesses — and athletes — continue to complicate the fundamentals to the point where it undermines their performance.

Read the full article here – Keep it Simple for Gold Medal Processes