How Do You Manage a Successful Technology
Integration Business?
If your business is on the move and you want
to create business processes that can help you track, manage
and grow your business, Solutions360 can help.
| Business
Action |
Q360™
Solution |
The
Result |
| Work Requests |
Put them into the front end of your
process, right from the start. Helps you add capacity
and make the most of your field service utilization. |
Seamless management of every activity and decision.
Seamless hand off from sales to service to accounting.
Dispatch field service reps so they can handle more
accounts in a more disciplined way.
|
|
|
|
| Inventory/RMA |
Know where everything you need is, right now.
If it is not where you need it, then know what needs to
happen to get it.
|
Equipment and parts are ordered in time for staging
of the job.
• No more scrambling
• No more searching
• Customer gets what they wanted, when they wanted
it. |
|
|
|
| Professional Services Automation (PSA) |
PSA software is used to manage the delivery
of client projects, and the resources which are required
for those projects, such as skilled personnel and equipment.
|
-project management integration -documentation management
-time recording and job costing -integrated progressive
billing -reporting
|
|
|
|
| Work Requests |
Put them into the front end of your
process, right from the start. Helps you add capacity
and make the most of your field service utilization. |
Seamless management of every activity and decision.
Seamless hand off from sales to service to accounting.
Dispatch field service reps so they can handle more
accounts in a more disciplined way.
|
|
|
|
| Inventory/RMA |
Know where everything you need is, right now.
If it is not where you need it, then know what needs to
happen to get it.
|
Equipment and parts are ordered in time for staging
of the job.
• No more scrambling
• No more searching
• Customer gets what they wanted, when they wanted
it. |
|
|
|
| Project Tracking |
Every step, every action, updated
through the whole process.
|
Every question answered right now:
• Where is it?
• Who has it?
• Is it done?
• What did we bill?
• What did it cost?
|
|
|
|
| Business Reporting |
Helps you work on priority versus
non-priority work. Track trends in the industry with your
client base.
|
Run reports intra-day to understand risk in your client
management process. What is being addressed and what is
not. |
|
|
|
| PO Requisitions |
Automated procurement tied into your projects.
|
Issued and created before, during and after the project
to get billing more efficient. |
|
|
|
| Billing and Invoicing |
Help manage tracking in the field and in the office
to ensure you get paid faster.
|
Managed cash flow, shorter A/R cycles, better invoice
accuracy.
|
|
|
|
| Accounting |
Integrated accounting for seamless
bi-directional throughput.
|
Transparency and accuracy of data for key decision making. |
|
|
|
| MAC Request |
Cascading triggers to speed delivery of equipment and
services when a MAC request is placed.
|
Accurate orders delivered on time and on budget.
|
|
|
|
| Managed Services |
Remote monitoring and equipment management. |
Transitioning from reactive break fix to proactive managed
services. |
