| Work Requests |
Put them into the front end of your
process, right from the start. Helps you add capacity
and make the most of your field service utilization. |
Seamless management of every activity and decision.
Seamless hand off from sales to service to accounting.
Dispatch field service reps so they can handle more
accounts in a more disciplined way.
|
| Inventory/RMA |
Know where everything you need is, right now.
If it is not where you need it, then know what needs to
happen to get it.
|
Equipment and parts are ordered in time for staging
of the job.
• No more scrambling
• No more searching
• Customer gets what they wanted, when they wanted
it. |
| Project Tracking |
Every step, every action, updated
through the whole process.
|
Every question answered right now:
• Where is it?
• Who has it?
• Is it done?
• What did we bill?
• What did it cost?
|
| Business Reporting |
Helps you work on priority versus
non-priority work. Track trends in the industry with your
client base.
|
Run reports intra-day to understand risk in your client
management process. What is being addressed and what is
not. |
| PO Requisitions |
Automated procurement tied into your projects.
|
Issued and created before, during and after the project
to get billing more efficient. |
| Billing and Invoicing |
Help manage tracking in the field and in the office
to ensure you get paid faster.
|
Managed cash flow, shorter A/R cycles, better invoice
accuracy.
|
| Accounting |
Integrated accounting for seamless
bi-directional throughput.
|
Transparency and accuracy of data for key decision making. |
| MAC Request |
Cascading triggers to speed delivery of equipment and
services when a MAC request is placed.
|
Accurate orders delivered on time and on budget.
|
| Managed Services |
Remote monitoring and equipment management. |
Transitioning from reactive break fix to proactive managed
services. |
