Industry Discussion

Accountability Drives Business Transformation at VTI Security

Posted on April 8, 2019 in Blog ,Customer Success Stories ,Q360 by
Accountability Drives Business Transformation at VTI Security

One of our biggest goals at VTI is to improve consistency and accountability. Before Q360, there were a lot of inconsistencies in how each department operated from office to office; this was a long-standing issue. Q360 gave us a great tool to be able to identify those inconsistencies, and we use it in a way that allows us all to be on the same page. Bonnie Carpenter is the Q360 Administrator at VTI Security. “I am the liaison between our VTI colleagues and the Q360 […]

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What Should A Lessons Learned Process Focus On?

Posted on April 1, 2019 in Blog ,Improve Financial Management ,Industry Discussion by
What Should A Lessons Learned Process Focus On?

When working on an integration project, how often do we hear the words, “Didn’t this happen last time?” Remember, the definition of insanity is doing the same thing over and over again, and expecting a different result. You could say the same about many organizations’ lessons learned process — or more aptly named, their “lessons-re-learned” process. This is because so many organizations incorrectly call the lessons learned process a “postmortem.” That word choice is inappropriate because it reflects a dissection mentality; a search for recrimination […]

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NSCA Next-Generation Leadership Training

Posted on March 25, 2019 in Blog ,Industry Discussion by
NSCA Next-Generation Leadership Training

Is Your Next-Generation of Leadership Ready to Lead? Finding and retaining talent is a hot topic with systems integrators in 2019. NSCA commonly hears how many integrators are struggling with developing new leaders to better understand the business, enlarge their contribution, and add more value. NSCA and our partners at Navigate Management Consulting have listened to this feedback – and are collaborating to bring a unique training program to the integration industry. Next Generation Leadership Training Next-Generation Leadership (Next Gen) Training is an intensive management development […]

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VTI Security Increases Efficiency 10-15% with Q360

Posted on March 11, 2019 in Blog ,Customer Success Stories ,Q360 by
VTI Security Increases Efficiency 10-15% with Q360

CLIENT PROFILE VTI Security is a national commercial integrator, based in Minnesota. The company opened its doors in 1980 and has grown to over 240 employees with locations in CO, NE, TX, WI and WY. 2018 Revenue: $69 million Q360 Go Live Date: August 1, 2017 THE CHALLENGE – Prior to Q360, VTI Security was using five different software systems. “I have been working for years, slowly migrating our front end systems down to as few as possible,” says Rick Allan, Chief Technology Officer at VTI. […]

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NSCA: We Are Under Attack By Proposed Legislation and You Must Act

Posted on February 25, 2019 in Around the Web ,Change Management by
NSCA: We Are Under Attack By Proposed Legislation and You Must Act

A cluster of regulatory legislation that could negatively affect the integration business is on the docket. During its annual NSCA Member Meeting at the 2019 Business & Leadership Conference, the trade organization will ask integrators to step up. This is not a drill, says NSCA executive director Chuck Wilson. In 2019, there are several licensure bills and regulatory legislation in multiple key states poised to negatively affect integration firms’ businesses. The trade organization is fighting tirelessly, but during the annual NSCA Member Meeting at the 21st annual […]

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Rick Allan of VTI Security on their Partnership with Solutions360

Posted on February 18, 2019 in Blog ,Customer Success Stories ,Q360 by
Rick Allan of VTI Security on their Partnership with Solutions360

On this edition of Clear Talk, Tofiq Indawala talks with Rick Allan, CTO at VTI Security. VTI Security is a national systems integrator that is based in the Midwest. The company integrates security systems, camera systems and access control systems, and provides solutions to its customers. Prior to Q360, VTI Security was using a combination of six solutions to run the business. “It was all pieced together,” says Allan. “We had to work through VARS, or resellers of the software and not directly with the […]

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We Put Ourselves in Our Customers’ Shoes

Posted on February 11, 2019 in Blog ,Business Process Improvement ,Solutions360 by
We Put Ourselves in Our Customers’ Shoes

Best practices for integrators preparing for an ERP implementation is a common topic on our blog. We focus on this topic, because almost nobody talks about ERP implementations as going smoothly. In fact, Q360 customers widely acknowledge the importance of employee engagement and leadership buy-in for successful implementations. But integrators are only half of the equation in an implementation – the other half is the Solutions360 team. In this week’s video, Brad Dempsey, CEO, and Roman Burchart, VP of Operations, talk about an exciting new […]

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