Industry Discussion

Rick Allan of VTI Security on their Partnership with Solutions360

Posted on February 18, 2019 in Blog ,Customer Success Stories ,Q360 by
Rick Allan of VTI Security on their Partnership with Solutions360

On this edition of Clear Talk, Tofiq Indawala talks with Rick Allan, CTO at VTI Security. VTI Security is a national systems integrator that is based in the Midwest. The company integrates security systems, camera systems and access control systems, and provides solutions to its customers. Prior to Q360, VTI Security was using a combination of six solutions to run the business. “It was all pieced together,” says Allan. “We had to work through VARS, or resellers of the software and not directly with the […]

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We Put Ourselves in Our Customers’ Shoes

Posted on February 11, 2019 in Blog ,Business Process Improvement ,Solutions360 by
We Put Ourselves in Our Customers’ Shoes

Best practices for integrators preparing for an ERP implementation is a common topic on our blog. We focus on this topic, because almost nobody talks about ERP implementations as going smoothly. In fact, Q360 customers widely acknowledge the importance of employee engagement and leadership buy-in for successful implementations. But integrators are only half of the equation in an implementation – the other half is the Solutions360 team. In this week’s video, Brad Dempsey, CEO, and Roman Burchart, VP of Operations, talk about an exciting new […]

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Are Your Revenues Increasing, But Not Your Profits?

Posted on January 28, 2019 in Improve Profitability ,Increase Project Profitability ,Q360 by
Are Your Revenues Increasing, But Not Your Profits?

If the 9th Annual Integration Business Outlook  presented by CI and NSCA is any indication, integrators will be focused on increasing profitability in 2019. Some of the biggest takeaways of the CI 2019 State of the Industry report are that business is good, revenues are climbing and integration firms are growing. But what does ‘growing’ really mean? Because when you take a closer look at the numbers, the industry is simultaneously suffering from a profitability problem. Really, this comes as no surprise. Margins on hardware […]

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Managing Growth

Posted on January 21, 2019 in Change Management ,Industry Discussion by
Managing Growth

In the face of increasing complexity, managing growth is a top priority for systems integrators The systems integration industry has become increasingly complex. Twenty years ago you didn’t have to focus on business processes in order to be successful, but you do today. “We have evolved beyond the days of three guys in a van,” says Brad Malone. “But the AV industry is full of integrators that started out this way.” Successful integrators are adapting to this new reality, but managing growth is not always […]

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Solutions360, Inc. Offers Business Efficiency Software to PSA Members and Owners as the Latest Business Solution Provider

Posted on January 10, 2019 in Blog ,Solutions360 by
Solutions360, Inc. Offers Business Efficiency Software to PSA Members and Owners as the Latest Business Solution Provider

        WESTMINSTER, CO – January 10, 2019– PSA has announced a partnership with Solutions360, Inc., a leading provider of business management software for professional systems integrators in the security and audio-visual markets, as a part of the PSA Business Solutions Providers program. PSA Members will be able to streamline their business procedures and workflow through the Q360™ Software which includes full accounting, project management, job costing, service and dispatch, inventory and sales functions. “This is a very exciting partnership for Solutions360, Inc. […]

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How Many Types of Software Are You Using?

Posted on December 31, 2018 in Industry Discussion by
How Many Types of Software Are You Using?

A common complaint from integrators is having too many different pieces of software that don’t talk to one another. “This is not uncommon, because the industry has grown up this way,” according to David McNutt. “There was never a really good piece of software to cover everything. So we use every other good piece of software, to do a number of different functions inside the company. Unfortunately, most of them don’t talk to each other.” “It is not that the pieces of software are bad, […]

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Video Demo 4 – Q360 Simplifies Project Change Orders

Posted on December 24, 2018 in Blog ,Improve Financial Management ,Solutions360 by
Video Demo 4 – Q360 Simplifies Project Change Orders

There’s no such thing as an AV project with a change order, right? In this edition of Clear Talk, we continue with the topic of project management. A big part of project management is focusing on the equipment, material, and all the inevitable change orders for a project. The industry has always struggled with how to best manage change orders. How to keep track of them, what changes are happening, when they are happening, who is making them and the reasons for the changes. Q360 […]

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