Industry Discussion

NSCA Delivers These 14 Services for Integration Firm Members Every Day

Posted on December 3, 2018 in Around the Web ,Industry Discussion by
NSCA Delivers These 14 Services for Integration Firm Members Every Day

From tracking cyber and safety regulations that affect their companies to addressing insurance needs and compliance issues, these 14 services are the tip of the iceberg in terms of what NSCA provides to its members every day. The tagline for trade organization for the integration industry NSCA is “Your Voice, Your Business Resource, Your Trusted Advisor.” Members use the many resources and our trustworthy advice on a daily basis. It’s only when they get themselves in a bind do they need to exercise the value […]

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How to Monitor Project Profitability with Q360

Posted on November 26, 2018 in Blog ,Improve Profitability ,Q360 by
How to Monitor Project Profitability with Q360

In this edition of Clear Talk, Tofiq Indawala shows us how to monitor project profitability in Q360. First of all, who needs to look at project profitability data? Typically, the accounting team, executives, as well as the sales team and account managers need to tap into projects and check their progress along the way. But, the most frequent users of this data are project managers, who have to control the project from a cost perspective and make sure everything stays on track financially. All access […]

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Lone Star Enhances the Customer Experience with a Focus on Process

Posted on November 19, 2018 in Customer Success Stories ,Industry Discussion ,Q360 by
Lone Star Enhances the Customer Experience with a Focus on Process

Increasing complexity in the AV industry is driving integrators to look at process A focus on process has not always been necessary for success, but it has long been a priority at Lone Star Communications. Ray Bailey, CEO, and Patt Bowles, Chief Customer Experience Officer, share their thoughts on the company’s attention to process and how this drives customer satisfaction. Lone Star has been ISO 9001 certified for 15 years, which is a rare achievement for an integrator. The ISO 9001:2015 standard is based on […]

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Lone Star Communications Manages Growth with Solutions360

Posted on November 13, 2018 in Customer Success Stories ,Q360 by
Lone Star Communications Manages Growth with Solutions360

Client Profile Lone Star Communications, a leader in the life safety industry, opened its doors in 1991. For over a quarter century, the company has served the Texas healthcare and K-12 education markets. In 2016, Lone Star acquired Houston-based Halco Life Safety Systems, followed by Arkansas- and Louisiana-based ArCom Systems in 2018. It is no secret that the AV industry is ripe for consolidation. Ray Bailey, CEO at Lone Star Communications, recently shared his thoughts about how Solutions360 fits within his plans to expand into new […]

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A Fresh Look at Your Accounting

Posted on November 5, 2018 in Around the Web ,Improve Financial Management by
A Fresh Look at Your Accounting

Why you may (or may not) need to hire a new CFO / Accountant A blog entry based upon The AV Profession podcast with Tim Albright and guest David McNutt from Navigate Management Consulting When we go into an organization to conduct an assessment, more times than not I end up saying, ‘You might need a new Accountant.’  Now I’m not necessarily talking about replacing someone, but I am talking about a fresh new look at how you think about and go about conducting the accounting in your […]

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Q360 Makes it Easy for Sales Reps to Prepare for Customer Meetings

Posted on October 22, 2018 in Automate Operations ,Blog ,Solutions360 by
Q360 Makes it Easy for Sales Reps to Prepare for Customer Meetings

How long does it take you to prepare for customer meetings?   How accessible is all of your customer information?   In Q360, all the data for a customer is located in one spot, which increases visibility, making it easier for sales reps to manage customer relationships.   A common complaint from systems integrators is that none of their systems talk to each other. This makes it challenging for sales reps to get a snapshot of what is happening with their customers in real time. […]

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Mike Abernathy of NSCA Talks About Solutions360 Business Accelerator Partner

Posted on October 15, 2018 in Achieve Business Growth ,Industry Discussion ,Solutions360 by
Mike Abernathy of NSCA Talks About Solutions360 Business Accelerator Partner

In this week’s video, we speak with Mike Abernathy of the National Systems Contractors Association about the Business Accelerators program. “The NSCA is a community of systems integrators and systems contractors,” says Abernathy. “Our role and our job is to assist members, and help them with day-to-day business issues.” That’s why Solutions360 has partnered with NSCA and the Business Accelerators. Solutions360 is an integral part of the NSCA’s Business Accelerator program, which helps systems integrators address key challenges and shifting business models, according to Abernathy. […]

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