Q360

How to Monitor Project Profitability with Q360

Posted on November 26, 2018 in Blog ,Improve Profitability ,Q360 by
How to Monitor Project Profitability with Q360

In this edition of Clear Talk, Tofiq Indawala shows us how to monitor project profitability in Q360. First of all, who needs to look at project profitability data? Typically, the accounting team, executives, as well as the sales team and account managers need to tap into projects and check their progress along the way. But, the most frequent users of this data are project managers, who have to control the project from a cost perspective and make sure everything stays on track financially. All access […]

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Lone Star Enhances the Customer Experience with a Focus on Process

Posted on November 19, 2018 in Customer Success Stories ,Industry Discussion ,Q360 by
Lone Star Enhances the Customer Experience with a Focus on Process

Increasing complexity in the AV industry is driving integrators to look at process A focus on process has not always been necessary for success, but it has long been a priority at Lone Star Communications. Ray Bailey, CEO, and Patt Bowles, Chief Customer Experience Officer, share their thoughts on the company’s attention to process and how this drives customer satisfaction. Lone Star has been ISO 9001 certified for 15 years, which is a rare achievement for an integrator. The ISO 9001:2015 standard is based on […]

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Lone Star Communications Manages Growth with Solutions360

Posted on November 13, 2018 in Customer Success Stories ,Q360 by
Lone Star Communications Manages Growth with Solutions360

Client Profile Lone Star Communications, a leader in the life safety industry, opened its doors in 1991. For over a quarter century, the company has served the Texas healthcare and K-12 education markets. In 2016, Lone Star acquired Houston-based Halco Life Safety Systems, followed by Arkansas- and Louisiana-based ArCom Systems in 2018. It is no secret that the AV industry is ripe for consolidation. Ray Bailey, CEO at Lone Star Communications, recently shared his thoughts about how Solutions360 fits within his plans to expand into new […]

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The Value of System IDs in Delivering Support

Posted on October 8, 2018 in Business Process Improvement ,Industry Discussion ,Q360 by
The Value of System IDs in Delivering Support

System IDs allow you to identify individual systems by a unique number, defined as a list of serialized assets that belong within the system. In today’s video, Steve Riley, talks to us about one of his passions, the area of the business called Support. “I’ve been seeing a migration or an evolution, from our traditional service model to the support model,” according to Riley. In the article, It’s All About Support Part One: The Overview, Riley discusses the five necessary steps for integrators that intend to provide […]

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VTI Security Talks About How Q360 Increased Efficiencies in Accounting Processes

Posted on September 24, 2018 in Blog ,Customer Success Stories ,Q360 by
VTI Security Talks About How Q360 Increased Efficiencies in Accounting Processes

VTI Security has been using Q360 for just over one year. Prior to that, the company had been using Dynamics Great Plains for roughly 20 years. Chris Kambeitz is the Accounting Manager at VTI Security. She recently spoke with us about how Q360 has improved her access to data, and increased efficiencies in accounting processes. One of the big changes in the transition to Q360 has been improved access to reporting. “We can get an AP aging report in real time at any point, at […]

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VTI Security Controller Talks about the Ease of Year End with Q360

Posted on September 17, 2018 in Blog ,Customer Success Stories ,Q360 by
VTI Security Controller Talks about the Ease of Year End with Q360

VTI Security has been using Q360 for just over one year. Prior to that, the company had been using Dynamics Great Plains for roughly 20 years. According to LInda Larish, Controller at VTI Security, with Great Plains, the month-end process typically took 15-20 days before they got a financial out. In Q360, this process has been reduced to eight days to the point where they are closed and everything is complete. Balancing the AR and AP and all the sub-ledgers are done the first day […]

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What Your Sales Forecast Isn’t Telling You

Posted on September 12, 2018 in Achieve Business Growth ,Business Process Improvement by
What Your Sales Forecast Isn’t Telling You

In a lot of organizations, your sales forecast is only giving you a partial representation of the truth  The first challenge is to establish objective criteria against the data Sales people are generally very optimistic and hopeful, and as great a trait as that is, it doesn’t always make for great judgement when evaluating where a sales opportunity is within the sales cycle.  One very simple, yet powerful method to get objectivity into the numbers is to define what your various sales cycles look like. You […]

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