Business Process Improvement

The Profit Killer – Unnecessary Process Variation

Posted on April 26, 2018 in Business Process Improvement ,Industry Discussion by
The Profit Killer – Unnecessary Process Variation

By Brad Malone I’ve had the privilege of being an intern under Dr. W. Edwards Deming (I wonder how many readers know the significance of that name without “Googling” it), a Malcolm Baldrige National Quality Award Regional Auditor (same interest as above), and a Certified Quality Auditor via the American Society for Quality. How have these experiences and certifications contributed to my understanding of the AV integration, Live Event and other Systems Contractors business models?   They prove that any human or mechanical action (or process) […]

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How to Involve Employees in Process Improvements

Posted on March 26, 2018 in Around the Web ,Business Process Improvement by
How to Involve Employees in Process Improvements

By Ivan Seselj Is it a struggle to get your staff involved in process improvement initiatives? If so, you’re not alone. Businesses in virtually every industry wrestle with how to engage teams in efforts to improve business processes. Even once they do get employees involved, it’s often a challenge to sustain the momentum. The good news is that given the chance, most employees do want to have a voice in process improvement. Management just needs to make it as easy as possible for staffers to […]

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Keep it Simple for Gold Medal Business Processes

Posted on March 19, 2018 in Business Process Improvement ,Industry Discussion by
Keep it Simple for Gold Medal Business Processes

By Sarah Berkowski For two weeks last month, some of the world’s premier athletes came together in Pyeongchang, South Korea to take part in the 2018 Winter Olympics. While some of the sports featured in the games may be unfamiliar to many parts of the world — think biathlon or curling — there’s no denying all of the participants were at the top of their respective sports. The same holds true for the upcoming playoffs in professional basketball and ice hockey. While the sport and […]

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7 Ways to Rekindle Your Love of Process Improvement

Posted on February 26, 2018 in Blog ,Business Process Improvement by
7 Ways to Rekindle Your Love of Process Improvement

By Ivan Seselj Are your business processes crying out for a little love? The best way to ensure that your processes remain static, out of date and rarely used, is to deprive them of love and attention from your teams. When processes are routinely ignored or viewed as a hurdle that teams would rather bypass, it signals a need for change. And yet, engaging people in the task of prioritizing process improvement is a challenge that many organizations encounter. 7 Ways to Rekindle Your Love […]

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Harness the Power of Data with Q360 PSA Software

Posted on February 12, 2018 in Blog ,Business Process Improvement ,Improve Profitability by
Harness the Power of Data with Q360 PSA Software

Big Data is on everyone’s lips as both a challenge and an opportunity for 2018, with a promise that increased information will allow us to yield valuable insights and make better business decisions. Organizations that manage to make sense of their data, and use it to make informed business decisions are gaining competitive advantage. We spoke with Kelly McCarthy, President at Genesis Integration about this trend, and its impact on technology integrators. “With Q360, the amount of data available to us grew considerably, and our […]

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Management is about Making Decisions

Posted on February 5, 2018 in Blog ,Business Process Improvement ,Improve Profitability by
Management is about Making Decisions

Good management is about making clear and timely decisions so that the business runs smoothly and profitably with as little disruption and drama as possible. Three common deterrents to clear decision making by company leadership are: doubt, fear and lack of structure. Making decisions as you work on your business is a thoughtful process. During that process, it’s natural for doubt to creep into your thinking because decisions — by definition — deal with the unknown, the future. Doubts are those nagging feelings of uncertainty, […]

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6 Critical Steps to Prepare Your AV Business for Sale

Posted on December 4, 2017 in Blog ,Business Process Improvement ,Improve Profitability by
6 Critical Steps to Prepare Your AV Business for Sale

These six pieces of advice will help you prepare for what could be the most important financial move of your life — selling your AV business. by Ari Fuchs Are you looking to sell your AV business in the next twelve months? Maybe a near-term sale isn’t quite on your radar. Maybe your time frame is 3 years? Five years? Many middle-market businesses have changed hands in the past several years, and the AV industry has certainly seen its fair share of activity. There is […]

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