Change Management

You’re A Recurring Revenue Believer… Now What?

Posted on November 20, 2017 in Blog ,Change Management ,Improve Profitability by
You’re A Recurring Revenue Believer… Now What?

Four MSPs (managed services providers) share marketing and customer retention tips that have made the biggest impacts on their companies’ success. Lots of break-fix VARs would prefer to exchange their unpredictable sales cycles for the stability of a managed services business, but there are a lot of changes that have to happen before that goal can become a reality. The sales model and marketing strategies are much different in a managed services business. And, employee turnover and customer churn can offset any benefit gains if […]

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How to Shape Your Company Culture

Posted on November 13, 2017 in Blog ,Change Management by
How to Shape Your Company Culture

Your company culture drives your company’s success. It’s formed from the values and mindset of your employees and leadership team. When you design a company culture and work environment that your employees appreciate, they’ll care more about their jobs and be more invested in the success of your company. In turn, your business will reach new heights. It’s up to leaders to make sure culture supports your company’s mission, vision, and values. How do you want your employees to talk about your company? How do […]

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Establishing Shared Values and Ethics

Posted on November 6, 2017 in Blog ,Change Management by
Establishing Shared Values and Ethics

by Brad Malone, MA, PMP We’ve all heard how different generations of people (baby boomers, Gen X, Gen Y) work and live differently.  This sometimes causes frustration for those of one generation who must interact with those of another generation whom they deem not to be acting “correctly.” It’s the same type of challenge we occasionally face when working with people from different cultures — their motivations often don’t match our own. Yet what is the definition of acting “correctly” and who determined it?  Why […]

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Employee Engagement is Essential for a Successful ERP Implementation

Posted on October 30, 2017 in Blog ,Change Management by
Employee Engagement is Essential for a Successful ERP Implementation

It has been two and half years since Dustin Campbell took the helm at Adtech Systems, and over that time the company has focused heavily on internal operations. “Our general thesis is you have to have a very strong operational core before you go out and focus on sales and marketing,” explains Campbell. From the beginning, Campbell and his partner Philip Muscatello planned to invest in an ERP software platform. After 18 months of careful planning and preparation, Adtech went live with Q360 in November, […]

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How to Stay on Track Through the Change Management Process

Posted on October 2, 2017 in Blog ,Business Process Improvement ,Change Management ,Improve Profitability by
How to Stay on Track Through the Change Management Process

February 12, 2016 No matter how perfect your change management plan is, there are sure to be bumps in the road. Here are some dos and don’ts to help smooth out those inevitable bumps and keep you on track. When working though a change process, the seemingly impossible task of expecting the unexpected is a part of your job as a leader. While it’s nearly impossible to predict, let alone plan for, every negative development, many of the more common problems are easy to spot […]

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Pivot to Profit: Integrators Learn from Major Technology Players

Posted on September 4, 2017 in Blog ,Change Management ,Improve Profitability by
Pivot to Profit: Integrators Learn from Major Technology Players

CEDAR RAPIDS, IA, Aug. 22, 2017 The second annual Pivot to Profit event, hosted by NSCA, PSA Security, and SYNNEX, is attracting big names in technology. These companies want to teach integrators how to “pivot” to take advantage of new revenue opportunities. Pivot to Profit will take place on Sept. 28-29, 2017, at the Crowne Plaza Hotel & Conference Center Chicago O’Hare. Keynote speaker James Waddell, from Cannon Design, shares what Cannon Design clients expect today from their building technology – and what the A/E […]

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The Value of an Organization’s Vision

Posted on August 7, 2017 in Blog ,Change Management by
The Value of an Organization’s Vision

  How important to a company is a shared vision — one that resonates with every person in the organization and is felt by every client? Let’s find out by looking at the typical progression and growth of an audiovisual integration company. Many AV integration companies (and many companies in other industries, too) start small, with three to five people filling a multitude of roles and performing many tasks. These roles and responsibilities often overlap, so the founding members understand one another’s jobs and probably […]

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