Customer Success Stories

VTI Security Increases Efficiency 10-15% with Q360

Posted on March 11, 2019 in Blog ,Customer Success Stories ,Q360 by
VTI Security Increases Efficiency 10-15% with Q360

CLIENT PROFILE VTI Security is a national commercial integrator, based in Minnesota. The company opened its doors in 1980 and has grown to over 240 employees with locations in CO, NE, TX, WI and WY. 2018 Revenue: $69 million Q360 Go Live Date: August 1, 2017 THE CHALLENGE – Prior to Q360, VTI Security was using five different software systems. “I have been working for years, slowly migrating our front end systems down to as few as possible,” says Rick Allan, Chief Technology Officer at VTI. […]

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Rick Allan of VTI Security on their Partnership with Solutions360

Posted on February 18, 2019 in Blog ,Customer Success Stories ,Q360 by
Rick Allan of VTI Security on their Partnership with Solutions360

On this edition of Clear Talk, Tofiq Indawala talks with Rick Allan, CTO at VTI Security. VTI Security is a national systems integrator that is based in the Midwest. The company integrates security systems, camera systems and access control systems, and provides solutions to its customers. Prior to Q360, VTI Security was using a combination of six solutions to run the business. “It was all pieced together,” says Allan. “We had to work through VARS, or resellers of the software and not directly with the […]

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Lone Star Enhances the Customer Experience with a Focus on Process

Posted on November 19, 2018 in Customer Success Stories ,Industry Discussion ,Q360 by
Lone Star Enhances the Customer Experience with a Focus on Process

Increasing complexity in the AV industry is driving integrators to look at process A focus on process has not always been necessary for success, but it has long been a priority at Lone Star Communications. Ray Bailey, CEO, and Patt Bowles, Chief Customer Experience Officer, share their thoughts on the company’s attention to process and how this drives customer satisfaction. Lone Star has been ISO 9001 certified for 15 years, which is a rare achievement for an integrator. The ISO 9001:2015 standard is based on […]

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Lone Star Communications Manages Growth with Solutions360

Posted on November 13, 2018 in Customer Success Stories ,Q360 by
Lone Star Communications Manages Growth with Solutions360

Client Profile Lone Star Communications, a leader in the life safety industry, opened its doors in 1991. For over a quarter century, the company has served the Texas healthcare and K-12 education markets. In 2016, Lone Star acquired Houston-based Halco Life Safety Systems, followed by Arkansas- and Louisiana-based ArCom Systems in 2018. It is no secret that the AV industry is ripe for consolidation. Ray Bailey, CEO at Lone Star Communications, recently shared his thoughts about how Solutions360 fits within his plans to expand into new […]

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VTI Security Talks About How Q360 Increased Efficiencies in Accounting Processes

Posted on September 24, 2018 in Blog ,Customer Success Stories ,Q360 by
VTI Security Talks About How Q360 Increased Efficiencies in Accounting Processes

VTI Security has been using Q360 for just over one year. Prior to that, the company had been using Dynamics Great Plains for roughly 20 years. Chris Kambeitz is the Accounting Manager at VTI Security. She recently spoke with us about how Q360 has improved her access to data, and increased efficiencies in accounting processes. One of the big changes in the transition to Q360 has been improved access to reporting. “We can get an AP aging report in real time at any point, at […]

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VTI Security Controller Talks about the Ease of Year End with Q360

Posted on September 17, 2018 in Blog ,Customer Success Stories ,Q360 by
VTI Security Controller Talks about the Ease of Year End with Q360

VTI Security has been using Q360 for just over one year. Prior to that, the company had been using Dynamics Great Plains for roughly 20 years. According to LInda Larish, Controller at VTI Security, with Great Plains, the month-end process typically took 15-20 days before they got a financial out. In Q360, this process has been reduced to eight days to the point where they are closed and everything is complete. Balancing the AR and AP and all the sub-ledgers are done the first day […]

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Why SVT Sees 15 Percent Year-Over-Year Growth

Posted on August 20, 2018 in Around the Web ,Customer Success Stories by
Why SVT Sees 15 Percent Year-Over-Year Growth

Josh Shanahan says growth at SVT is due to, “Symmetry across operations in communications, planning and objectives.” As president of NSCA, one of Josh Shanahan’s primary focuses is on helping other integration firms improve processes and profitability. It’s not surprise, therefore, that at his own company SVT he attributes its recent growth — essentially a 15 percent year-over-year clip — to streamlined process improvements from pre-sales to delivery. Another big driver of SVT’s growth, Shanahan adds, is the “symmetry across operations in communications, planning and […]

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