Customer Success Stories

Why SVT Sees 15 Percent Year-Over-Year Growth

Posted on August 20, 2018 in Around the Web ,Customer Success Stories by
Why SVT Sees 15 Percent Year-Over-Year Growth

Josh Shanahan says growth at SVT is due to, “Symmetry across operations in communications, planning and objectives.” As president of NSCA, one of Josh Shanahan’s primary focuses is on helping other integration firms improve processes and profitability. It’s not surprise, therefore, that at his own company SVT he attributes its recent growth — essentially a 15 percent year-over-year clip — to streamlined process improvements from pre-sales to delivery. Another big driver of SVT’s growth, Shanahan adds, is the “symmetry across operations in communications, planning and […]

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Solutions360 Increases Visibility at South Central AV

Posted on July 30, 2018 in Blog ,Customer Success Stories ,Q360 by
Solutions360 Increases Visibility at South Central AV

Chip Sprague from South Central AV stopped by our booth at InfoComm, and sat down with Brad Dempsey to tell us how Q360 has changed his business. South Central AV has been using the Q360 software platform for just over one year. Prior to Q360, South Central had been using a Unix-based system for 25 years, plus six other systems that operated in silos. The company did not have good visibility into profitability on the project side of the business, which was a big challenge. Sprague, […]

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How Infinity Sound Generated More Sales through Existing Channels

Posted on June 4, 2018 in Around the Web ,Customer Success Stories ,Industry Discussion by
How Infinity Sound Generated More Sales through Existing Channels

Over the next few months, we’ll take an inside look at how the NSCA 2018 Excellence in Business award winners have adapted to our constantly changing industry. The story of Infinity Sound is first on the list. For its innovative ways of repositioning the company, Infinity Sound was named an NSCA 2018 Excellence in Business award winner in the Business Performance category. Knowing that its capture rate had remained the same over the last few years – even though the company was gaining more clients and leads – Infinity […]

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Spinitar Embraces RMR for Predictable Revenue

Posted on April 30, 2018 in Blog ,Customer Success Stories by
Spinitar Embraces RMR for Predictable Revenue

  Adding recurring streams of revenue to your technology integration business will help to develop predictable revenue that can make your company more sustainable in the long run. We often hear from integrators that they are too busy working in their business to work on their business. There is a tendency to just keep executing and move onto the next project, which is how the AV industry has traditionally operated.  This project-based mentality remains pervasive, and it has taken a long time for AV to […]

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How Spinitar Increased Margins by Focusing on Billable Hours

Posted on April 23, 2018 in Blog ,Customer Success Stories ,Q360 by
How Spinitar Increased Margins by Focusing on Billable Hours

Before Solutions360, Spinitar lacked visibility into labor utilization rates, or the percentage of billable hours that employees worked. From an operational efficiency perspective, the company wanted to improve the way it managed its labor pool. Today, with the Solutions360 software platform, Spinitar is able to optimize resource utilization, and do more with less. We spoke with Jay Rogina, Principal at Spinitar, about how the company’s focus on billable hours helped to increase margins. Prior to Solutions360, employees were already posting their hours, but the data […]

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5 Best Practices from AVI Systems for a Successful ERP Implementation

Posted on January 15, 2018 in Blog ,Customer Success Stories by
5 Best Practices from AVI Systems for a Successful ERP Implementation

  Preparation and organization were keys to AVI’s successful Q360 implementation       Anyone who has ever experienced an ERP implementation, will tell you there is nothing ‘easy’ about it. But according to Kendra Lettau, Process Management Architect at AVI System, there is much that can be done to make an ERP implementation run smoothly. AVI Systems went live with Q360 in September, 2015. A little more than two years later, the company can look back and point to some best practices that helped […]

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Q360 Helps Spinitar Develop Metrics to Create Accountability

Posted on January 8, 2018 in Blog ,Customer Success Stories by
Q360 Helps Spinitar Develop Metrics to Create Accountability

Spinitar is an audio visual and communications company with over 100 staff and branch offices around the southwestern U.S. We spoke with Jay Rogina, CEO at Spinitar. Below are some excerpts from our interview – S360: You have been a Solutions360 customer for just over a year. Prior to engaging us you had several software initiatives in place at Spinitar. How would you say things are different with Q360? JR: I think the relationship between Solutions360 and Spinitar has been solid, but more importantly a […]

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