Improve Profitability

M&A Fundamentals For VARs

Posted on May 7, 2018 in Around the Web ,Change Management ,Improve Profitability by
M&A Fundamentals For VARs

By Abby Sorensen Advice on selling your business can improve your company now. Every VAR should want to increase recurring revenue, form stickier relationships with customers, maintain organized financial records, and accelerate growth. If you listened to sound bites of Brooke Ybarra’s (pronounced ee-bar-a) keynote presentation at Channel Executive’s Retail IT VAR Of The Future conference in April, you might have thought she was giving advice on how to run a successful IT channel company. Instead, the senior manager at First Annapolis Consulting (recently acquired by Accenture) was […]

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Does Managed Service Demand Exist for AV Solutions?

Posted on February 19, 2018 in Blog ,Improve Profitability ,Industry Discussion by
Does Managed Service Demand Exist for AV Solutions?

posted by Chuck Wilson on Monday, January 15, 2018 in Unified Communications and IT Blog In a recent Twitter debate, I was challenged on a statement I made in this article, recently published in Commercial Integrator. In this piece, I said that until AV companies have the right people in place, they won’t be able to make the jump to a recurring revenue model. The debate began with a good friend of mine suggesting that: “The growth of managed services will be determined solely by the […]

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Genesis Integration Harnessed the Power of Data with Q360 PSA Software

Posted on February 12, 2018 in Blog ,Business Process Improvement ,Improve Profitability by
Genesis Integration Harnessed the Power of Data with Q360 PSA Software

Big Data is on everyone’s lips as both a challenge and an opportunity for 2018, with a promise that increased information will allow us to yield valuable insights and make better business decisions. Organizations that manage to make sense of their data, and use it to make informed business decisions are gaining competitive advantage. We spoke with Kelly McCarthy, President at Genesis Integration about this trend, and its impact on technology integrators. “With Q360, the amount of data available to us grew considerably, and our […]

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Management is about Making Decisions

Posted on February 5, 2018 in Blog ,Business Process Improvement ,Improve Profitability by
Management is about Making Decisions

Good management is about making clear and timely decisions so that the business runs smoothly and profitably with as little disruption and drama as possible. Three common deterrents to clear decision making by company leadership are: doubt, fear and lack of structure. Making decisions as you work on your business is a thoughtful process. During that process, it’s natural for doubt to creep into your thinking because decisions — by definition — deal with the unknown, the future. Doubts are those nagging feelings of uncertainty, […]

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3 Managed Services Mistakes to Avoid

Posted on January 29, 2018 in Blog ,Improve Profitability by
3 Managed Services Mistakes to Avoid

3 Managed Services Mistakes To Avoid  By George Humphrey, VP Research and Advisory, Managed Services, TSIA Managed services continues to be one of the fastest-growing segments of the technology services industry, but is not without its challenges. Time and again, I see the same mistakes being made over and over. In an effort to offer solutions to some common problems, here’s a guide for avoiding the typical pitfalls companies might encounter on the road to establishing a successful managed services business. Mistake #1: Lack of […]

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There’s a ‘Disappointing’ Lack of Managed Services Contracts in AV Industry, According to These Findings

Posted on January 22, 2018 in Blog ,Change Management ,Improve Profitability by
There’s a ‘Disappointing’ Lack of Managed Services Contracts in AV Industry, According to These Findings

Managed services contracts are still considerably low in the AV industry. This is surprising for a space that’s filled with acquisitions. by Tom LeBlanc “If there was one disappointment” in the otherwise glowingly optimistic results of Commercial Integrator’s and NSCA’s annual Integration Business Outlook Survey, it was that the AV industry transition from project- to service-based revenue isn’t going gangbusters.An inexcusable 20 percent report that they earn zero via managed services contracts. Nearly a third, 30 percent, earn only 1-5 percent of their revenue via […]

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Lessons Learned On The Path To Triple-Digit Managed Services Growth

Posted on December 25, 2017 in Blog ,Improve Profitability by
Lessons Learned On The Path To Triple-Digit Managed Services Growth

This VAR had to radically change its business to become a managed services provider (MSP), but another year of triple-digit growth confirms it was the right move.   We’ve covered numerous success stories in Business Solutions over the past decade highlighting multiple benefits of selling managed services. Among those benefits are: steady monthly revenue, a less hectic work environment, and higher profit margins than selling project-based and break-fix IT services. If selling managed services really is better, why would more than 60 percent of IT […]

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