Yearly Archives: 2018

Solutions360 Increases Visibility at South Central AV

Posted on July 30, 2018 in Blog ,Customer Success Stories ,Q360 by

Chip Sprague from South Central AV stopped by our booth at InfoComm, and sat down with Brad Dempsey to tell us how Q360 has changed his business. South Central AV has been using the Q360 software platform for just over one year. Prior to Q360, South Central had been using a Unix-based system for 25 years, plus six other systems that operated in silos. The company did not have good visibility into profitability on the project side of the business, which was a big challenge. Sprague, […]

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Solutions360 Founder Expects Voice Control and Artificial Intelligence to Permeate Pro AV By 2020

Posted on June 18, 2018 in Automate Operations ,Industry Discussion ,Solutions360 by

Brad Dempsey of Solutions360 says the company is developing products that integrate Alexa and Google Home into pro AV installations. By D. Craig MacCormack  InfoComm 2018 just wrapped up last week, but Solutions360 president and founder Brad Dempsey is already looking ahead to the next time AVIXA’s annual summer showcase returns to Las Vegas in 2020. That’s not to say Dempsey isn’t excited about InfoComm 2019 in Orlando starting June 12 — but he expects InfoComm’s return to Las Vegas to mark the mainstream adoption of […]

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Better Decision Making – Part 2

Posted on May 28, 2018 in Blog ,Business Process Improvement ,Industry Discussion by

Part One of our discussion about decisions addressed how managers should approach them. Part Two raises some ideas and questions for further consideration about who should make them: you or someone else. What is a decision? It’s “the course of action you intend to take when it isn’t obvious what to do.” This means decisions are only needed when you don’t have information that would make the intended action obvious—because if all the desired information is available, the decision would “make itself”. So when you hear […]

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The 5 Most Common Business Process Management Hurdles

Posted on May 22, 2018 in Around the Web ,Business Process Improvement by

By Sarah Berkowski Organizational change management requires dedication, clarity of vision and patience to be effective. While every organization will face a different set of challenges when undertaking a business process management (BPM) initiative, the challenges often fall into one of the five categories below. 1. Lack of Leadership Commitment When the management team is truly committed to meeting an objective, leaders pull out all the stops. Money, people and other resources flow freely. When management is not fully committed, leaders leave their people adrift. Priorities […]

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How to Involve Employees in Process Improvements

Posted on March 26, 2018 in Around the Web ,Business Process Improvement by

By Ivan Seselj Is it a struggle to get your staff involved in process improvement initiatives? If so, you’re not alone. Businesses in virtually every industry wrestle with how to engage teams in efforts to improve business processes. Even once they do get employees involved, it’s often a challenge to sustain the momentum. The good news is that given the chance, most employees do want to have a voice in process improvement. Management just needs to make it as easy as possible for staffers to […]

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Keep it Simple for Gold Medal Business Processes

Posted on March 19, 2018 in Business Process Improvement ,Industry Discussion by

By Sarah Berkowski For two weeks last month, some of the world’s premier athletes came together in Pyeongchang, South Korea to take part in the 2018 Winter Olympics. While some of the sports featured in the games may be unfamiliar to many parts of the world — think biathlon or curling — there’s no denying all of the participants were at the top of their respective sports. The same holds true for the upcoming playoffs in professional basketball and ice hockey. While the sport and […]

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Solutions360 Fuels Growth at Genesis Integration

Posted on October 16, 2017 in Blog ,Customer Success Stories by

Client Profile Since its inception in 1990, Genesis Integration has transformed from a professional audio provider into a highly sophisticated systems integration company.  The company provides a full range of design/build, consulting and installation services for numerous markets including Audio Visual, Security, Healthcare and School Communications.  Genesis works with its clients to ensure the integrated technology is being adopted, and utilized to its full potential, in order to maximize ROI.  Headquartered in Edmonton, Alberta, Genesis has grown from a staff of two to a team […]

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