Are Your ‘Best’ Customers Your Most Profitable? On this episode of ClearTalk, our CEO, Brad Dempsey, is joined by Brad Malone and Joel Harris from Navigate Management Consulting to talk about customer profitability. Are your best customers sometimes your worst … Read More
AV integrators
Presenting the Estimate
A single precise number does not make a valid estimate In Part 1 of this blog series, we looked at the myth of the perfect estimate and discussed how assumptions and risks factor into an estimate. In Part 2, … Read More
How Do You Spell WBS?
What is a work breakdown structure? In today’s video, Tofiq Indawala, Director of Product Management, is joined by Brad Malone, from Navigate Management Consulting to discuss the whole concept of a work breakdown structure, and how that impacts project management. … Read More
How Do You Manage a Remote Workforce?
One consequence of the COVID pandemic is that managers have had to deal with a new, and to many, a daunting challenge: learning how to manage a remote workforce. What are they doing? Are they really working or have they … Read More
The Importance of Professional Project Managers
Many integration companies that are beginning to mature their business management practices go through a process of determining who to select as their project managers, and how to nurture their competence and capabilities. As someone who has taught more than … Read More
Say What You Mean…And Mean What You Say
Why is it important to use a consistent vocabulary in your integration business? On this episode of ClearTalk, Brad Malone and Joel Harris join our CEO, Brad Dempsey, to talk about why integrators need to develop a consistent vocabulary. Every … Read More
Estimating Methodologies for Integrators
What are the best estimating methodologies? In Part I of this series, we looked at the myth of the perfect project estimate and discussed how assumptions and risks factor into an estimate. Today, we continue this conversation and examine the … Read More
Q360 Is the Best Workflow Tool for Integrators
What does it mean that Q360 is a business process management and workflow tool? When you look at an integration business in terms of workflows, Q360 helps to organize data so processes can be standardized across the organization. This allows … Read More
The Myth of the Perfect Project Estimate
Is it better for a project estimate to be precise or accurate? It’s my experience, over hundreds of AV integration projects and hundreds more in numerous industries, that most people believe a precise estimate is more accurate — and that … Read More
Are You Living Your Values and Ethics?
Culture can be difficult to define, but it embodies who we are as a company. Welcome to another episode of Clear Talk. Today, our CEO, Brad Dempsey, is joined by Brad Malone from Navigate Management Consulting, to discuss how culture is … Read More
