Yearly Archives: 2018

Solutions360 Increases Visibility at South Central AV

Posted on July 30, 2018 in Blog ,Customer Success Stories ,Q360 by

Chip Sprague from South Central AV stopped by our booth at InfoComm, and sat down with Brad Dempsey to tell us how Q360 has changed his business. South Central AV has been using the Q360 software platform for just over one year. Prior to Q360, South Central had been using a Unix-based system for 25 years, plus six other systems that operated in silos. The company did not have good visibility into profitability on the project side of the business, which was a big challenge. Sprague, […]

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How Spinitar Increased Margins by Focusing on Billable Hours

Posted on April 23, 2018 in Blog ,Customer Success Stories ,Q360 by

Before Solutions360, Spinitar lacked visibility into labor utilization rates, or the percentage of billable hours that employees worked. From an operational efficiency perspective, the company wanted to improve the way it managed its labor pool. Today, with the Solutions360 software platform, Spinitar is able to optimize resource utilization, and do more with less. We spoke with Jay Rogina, Principal at Spinitar, about how the company’s focus on billable hours helped to increase margins. Prior to Solutions360, employees were already posting their hours, but the data […]

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Four Questions to Take Your Customer Relationships to the Next Level

Posted on September 25, 2017 in Blog ,Improve Profitability by

  By Lori Berry We all have vendors, and if we are lucky enough we have partners. The difference: the partner truly cares about a mutually-rewarding relationship, where a vendor is single-minded in their pursuit of the next deal. So how do you ensure your customers see you as a partner, and not just a vendor? It sounds simple, but to take your customer relationships to the next level you have to ask the right questions and more importantly listen to their answers! Our friends […]

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Solutions360 at InfoComm with AVNation

Posted on June 10, 2016 in Blog ,Business Process Improvement ,Improve Profitability ,Industry Discussion by

Micheal Shinn of AVNation interviews John Graham and Tofiq Indawala to learn more about how Solutions360 strives to become our customers’ most valued business partner.

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Everyone Is In Sales, But They Need To Know How

Posted on October 16, 2014 in Blog ,Change Management by

A customer centric focus is key Every employee in an organization supports the sales process, but many don’t realize how their role impacts the bottom line. Successful companies spell it out so everyone understands their contribution to long-term profitability. The idea that everyone is in sales across the company is not a new one, but not all embrace it. If a company wants to create a culture where every employee buys into the concept, it must ensure everyone understands their role in the sales process […]

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Achieve ERP ROI by Establishing Clear Metrics Early On

Posted on October 7, 2013 in Blog ,Change Management ,Q360 by

Knowing what to measure and asking the right questions before you begin your ERP deployment will guarantee your organization reaps the tangible and intangible benefits that will improve your bottom line. Many organizations erroneously decide the return on investment for their ERP implementation is negligible because they’ve fallen prey to the common pitfalls that stymie ROI during the deployment phase. But there is plenty of potential for both tangible and intangible benefits that will significantly impact the business, as long as you establish metrics early […]

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