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KPIs

The Company Assessment

By David McNutt Every year I make the oft-annoying appointment to see my personal doctor for a checkup during which he asks all about my life.  What am I eating and drinking, how am I sleeping, am I exercising, what … Read More

Genesis Integration Harnessed the Power of Data with Q360 PSA Software

Big Data is on everyone’s lips as both a challenge and an opportunity for 2018, with a promise that increased information will allow us to yield valuable insights and make better business decisions. Organizations that manage to make sense of … Read More

Q360 Helps Spinitar Develop Metrics to Create Accountability

Spinitar is an audio visual and communications company with over 100 staff and branch offices around the southwestern U.S. We spoke with Jay Rogina, CEO at Spinitar. Below are some excerpts from our interview – S360: You have been a … Read More

Measuring Business Performance

This is a guest post from David McNutt, Parter at Navigate Management Consulting Getting a solid handle on the performance of your business isn’t easy.  End of the month reports don’t help much because they just look backwards.  Effective managers … Read More

How Accurate is Your Data?

“Across our 10 branch offices, last quarter sales are up 7%, on average.” This statement tells you exactly nothing. But it sure sounds like good news in a management meeting. The problem is that seldom does anyone ask the right … Read More

Solutions360 Delivers Real-Time Data Analytics for Better Business Decisions

Printed Reports R.I.P. = Resist Impulse to Print All businesses rely on reports to tell them how they’re doing. However, if your business has a unified single database you don’t need as many printed reports as you might think. You … Read More

When you can’t trust the numbers, what do you do?

“Our business is in growth mode” Says Kelly McCarthy, CEO of Genesis Integration, “and when we tried to get data from the CRM program, the project management system and accounting system to get a clear view of the business, I couldn’t trust the numbers.” When … Read More

Watch Your Profits Increase

How Benchmarking and Best Practices Can Improve Your Business Business as usual is not working. With the various pressures that today’s systems integrators are experiencing, companies must look beyond what they’ve done before, because doing the same thing and getting the same results no longer … Read More

Five New Management Metrics You Need To Know

Sometimes we focus too much on traditional metrics, here is a great post on non financial measurements…. This is a guest post from James Slavet of venture firm Greylock Partners. Slavet’s investments include Coupons.com, Groupon, One Kings Lane and Redfin. … Read More

Business Intelligence to Another Level

Troy Sorzano, Director of IT at Expert Technology Associates shares some of the cool things he and his team are doing with Q360 Professional Services Automation Software. On another note I wanted to show you some cool SQL reports Bill … Read More