Yearly Archives: 2018

What Your Sales Forecast Isn’t Telling You

Posted on September 12, 2018 in Achieve Business Growth ,Business Process Improvement by

In a lot of organizations, your sales forecast is only giving you a partial representation of the truth  The first challenge is to establish objective criteria against the data Sales people are generally very optimistic and hopeful, and as great a trait as that is, it doesn’t always make for great judgement when evaluating where a sales opportunity is within the sales cycle.  One very simple, yet powerful method to get objectivity into the numbers is to define what your various sales cycles look like. You […]

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How Integrators Provide Service With More Than a Smile

Posted on May 22, 2014 in Achieve Business Growth ,Industry Discussion ,Solutions360 by

      By Carolyn Heinze On May 22, 2014 An excerpt from the full article The customer may not always be right, but that doesn’t mean that they don’t deserve stellar service. In fact, great service is not a question of whether the client is entitled to it, nor is it just a bonus—a nice thing to offer. It’s a necessity, both for AV firms facing the ongoing and ever-increasing commoditization of technology and the shift from hardware to software (and thus, lower margins), […]

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What Every Integrator Needs to Know – NSCA Web Series

Posted on July 16, 2013 in Blog ,Business Process Improvement ,Improve Profitability ,Q360 by

Business Intelligence Presented by: Brad Dempsey, President/CEO of Solutions360 Inc. Successfully growing your business means you utilize data to steer your company in the right direction.  Understand how to develop a dashboard that measures company performance. Learn the top 5 things every business owner should know about their business, how to assemble and present that information Learn the top 5 things every business owner should know about their business from John Graham

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When you can’t trust the numbers, what do you do?

Posted on May 27, 2013 in Blog ,Customer Success Stories ,Improve Profitability ,Q360 by

“Our business is in growth mode” Says Kelly McCarthy, CEO of Genesis Integration, “and when we tried to get data from the CRM program, the project management system and accounting system to get a clear view of the business, I couldn’t trust the numbers.” When a building is being built that requires audio/visual set ups, Genesis Integration does the design and install. Genesis is a construction company that knows audio/visual. Although the three systems Genesis used were linked, too much time was spent managing three databases. The information was not linked in terms of […]

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Sales and Marketing is a Process That Needs Automation

Posted on July 14, 2012 in Blog ,Business Process Improvement by

Automation in sales and marketing should be about improving the ability to deliver the right message to the right person at the right time via the right channel. Automation or repetition of more generic, higher volume tasks is more likely at the early stages of engagement and lead nurture and then post sale around delivery. More personal, higher value (and higher cost) sales tasks and activities can then be undertaken with qualified leads to close the sale. The first challenge facing most companies is that processes […]

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