Technicians

Time Billing is difficult to track at best. Capturing all costs and expenses real-time from technicians that are on the road is a further challenge. Whether you are implementing a new project, dispatching a service call or repairing RMA inventory, your technician time and utilization rate is critical. You need to allocate these costs and understand the “true” costs every time a truck rolls. Q360 provides many different ways to empower your technicians to become masters of their craft. Providing access to all client information, history of all purchased equipment and maintenance agreement status is important in how you respond to your customers. Some of the Technician specific features are: