Yearly Archives: 2018

3 Managed Services Mistakes to Avoid

Posted on January 29, 2018 in Blog ,Improve Profitability by

 By George Humphrey Managed services continues to be one of the fastest-growing segments of the technology services industry, but is not without its challenges. Time and again, I see the same mistakes being made over and over. In an effort to offer solutions to some common problems, here’s a guide for avoiding the typical pitfalls companies might encounter on the road to establishing a successful managed services business. Mistake #1: Lack of Understanding It sounds simple enough, and could almost seem insulting to some executives. […]

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There’s a ‘Disappointing’ Lack of Managed Services Contracts in AV Industry, According to These Findings

Posted on January 22, 2018 in Blog ,Change Management ,Improve Profitability by

  Managed services contracts are still considerably low in the AV industry. This is surprising for a space that’s filled with acquisitions. by Tom LeBlanc “If there was one disappointment” in the otherwise glowingly optimistic results of Commercial Integrator’s and NSCA’s annual Integration Business Outlook Survey, it was that the AV industry transition from project- to service-based revenue isn’t going gangbusters.An inexcusable 20 percent report that they earn zero via managed services contracts. Nearly a third, 30 percent, earn only 1-5 percent of their revenue […]

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5 Best Practices from AVI Systems for a Successful ERP Implementation

Posted on January 15, 2018 in Blog ,Customer Success Stories by

  Preparation and organization were keys to AVI’s successful Q360 implementation       Anyone who has ever experienced an ERP implementation, will tell you there is nothing ‘easy’ about it. But according to Kendra Lettau, Process Management Architect at AVI System, there is much that can be done to make an ERP implementation run smoothly. AVI Systems went live with Q360 in September, 2015. A little more than two years later, the company can look back and point to some best practices that helped […]

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Q360 Helps Spinitar Develop Metrics to Create Accountability

Posted on January 8, 2018 in Blog ,Customer Success Stories by

Spinitar is an audio visual and communications company with over 100 staff and branch offices around the southwestern U.S. We spoke with Jay Rogina, CEO at Spinitar. Below are some excerpts from our interview – S360: You have been a Solutions360 customer for just over a year. Prior to engaging us you had several software initiatives in place at Spinitar. How would you say things are different with Q360? JR: I think the relationship between Solutions360 and Spinitar has been solid, but more importantly a […]

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Wayne Automatic Increases Revenues and Profitability with Q360

Posted on January 2, 2018 in Blog ,Customer Success Stories by

In the 20 years that Solutions360 has been working with low voltage contractors, almost all of them express the same goal to achieve predictable, steady, profitable growth. So, if this is the universal goal for low voltage contractors then why isn’t every single one of them viable and profitable? The answer often resides in access to data of the business. Data is often elusive, but having these numbers at hand when you need them, and in the proper context, is crucial. Q360 is an end-to-end […]

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