There is widespread belief in the integration industry, that the most important measure for a project manager is to be ‘on time and on budget,’ and that a good project manager will make it so. But this assumes that the … Read More
Yearly Archives: 2021
Customer Success Manager Is One of Solutions360’s Most Innovative Roles
Meet John Lyall, Customer Success Manager at Solutions360. The idea of a Customer Success Manager is a relatively new development, that is rapidly changing and evolving our customer relationships. John meets with Solutions360 customers to understand their needs and help … Read More
3 Tips to Help Integrators Grow Services Revenue
Integrators regularly ask Solutions360 for advice about how to grow their services revenue. It often goes something like this, “How do we start this, because we have a break fix business? We get calls from our clients and we are … Read More
Understand the Power of Variable Costs
Integrators that understand the power of variable costs know that every dollar saved goes directly to profits. This is Part 1 in our new blog series from Joel Harris, which explains the power of variable costs for your integration … Read More
The Time Billing Paradox
What is the best way to get your team to buy in to the importance of time tracking? On this episode of the Navigator, Brad Dempsey and Brad Malone talk through the time billing paradox, and the struggle people have … Read More
