How Can Integrators Achieve Sustainable Growth?

Posted on August 26, 2019 in Achieve Business Growth ,Customer Success Stories ,Q360 ,Solutions360 by

How can systems integrators achieve sustainable growth? “I think our biggest challenge in this industry is resources,” says Jay Rogina, Principal at Spinitar. “We need resources all the way through from the account management to the installation. How is that done? Education. We need education starting in the high schools, education all the way through colleges, with on the job training, and a lot of internships. So that’s one way, and that’s one of the biggest challenges, I believe, that we have in this industry. […]

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Operations in the Summer Months

Posted on August 19, 2019 in Around the Web ,Blog by

by Mike Abernathy Getting Back to Basics On a daily basis at NSCA, I chat with integrators about being more efficient. Increasing efficiency leads to more time being available, higher levels of profitability and happier customers (assuming, of course, that quality isn’t sacrificed for efficiency). Integrators often ask us how they can increase profits without adding dollars to the top line. We frequently hear this question: “Our sales are growing, but our profits are not. Now what?” This problem is nothing new; in fact, we’ve […]

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Solutions360 and D-Tools Create the Foundation for Outstanding Customer Experiences

Posted on August 12, 2019 in Achieve Business Growth ,Automate Operations ,Blog ,Solutions360 by

Solutions360 and D-Tools share a common vision to help integrators increase productivity, efficiency and standardization. From the first interaction with a new customer to the final service touch point, you want the design and engineering experience to be seamless and impressive. But using disparate systems and tools can make that a challenge. We’ve got good news: There’s an answer! Announcing the D-Tools and Solutions360 integration “We are very excited about the integration,” says Tofiq Indawala. “Our customers handle a lot of functions in Q360 including […]

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MSP Summer School: Writing Great Process Documentation

Posted on August 5, 2019 in Around the Web ,Automate Operations ,Industry Discussion by

This summer, we’re taking it back to school. Documentation Summer School, that is. This is where those who are still near the beginning of their documentation journey can explore some of the fundamentals of creating great documentation, and a documentation culture. Some of this will be older material that’s still awesome, but there will also be new pieces designed to fill in the gaps of our previous work on the subject of mastering IT documentation. The best thing about summer school is that it’s casual. Drop […]

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How Do You Get Your Sales Team to Sell as-a-Service?

Posted on July 29, 2019 in Change Management ,Industry Discussion by

There has been a lot of discussion in the integration industry about the need to develop services revenue, and embrace new business models, in order to remain relevant. At InfoComm, Chad Sowers, Director of Business Development at GreatAmerica Financial Services stopped by our booth to talk about some of the stumbling blocks that he sees integrators experiencing. “There will be challenges as integrators make that transition into managed services, or hardware-as-a-service, AV-as-a-service, or any new business models,” Sowers reports. “One of the biggest stumbling blocks […]

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Solutions360 President Working with Canadian Universities on AI Solutions for AV Companies

Posted on July 22, 2019 in Around the Web ,Automate Operations ,Solutions360 by

Solutions360 President Brad Dempsey targeting InfoComm 2020 for launch of prototype of artificial intelligence solution aimed at low-voltage contractors. By D. Craig MacCormack Solutions360 president and founder Brad Dempsey is singing a familiar refrain when it comes to the implementation of artificial intelligence in pro AV, but how many in the industry are listening? Dempsey said at InfoComm 2018 he expects AI and voice control to play prominent roles for pro AV firms by next year, but he knows it’ll take some convincing to get many others […]

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Spinitar Achieves Sustainable Growth with Solutions360

Posted on July 15, 2019 in Achieve Business Growth ,Customer Success Stories ,Q360 ,Solutions360 by

At Solutions360, we build the tools that enable integrators to achieve sustainable growth, and manage that growth over the long term.  We view Q360 as the data hub of the business, and our unified software helps integrators gain increased visibility to their data. Spinitar is a long-time customer of Solutions360, and has been using Q360 for about eight years. Over this time, Spinitar has achieved sustainable and predictable growth. Our CEO, Brad Dempsey, recently sat down with David Taccone, CFO at Spinitar, to discuss how […]

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John Graham

As Executive Vice President John has been the driving force for Solutions360’s marketing. During his thirteen-year tenure at 360, the company has achieved significant growth and increased brand awareness. Read more...

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Tofiq Indawala

Tofiq Indawala is the most Senior Business Analyst with Solutions360 and has more than 10 years of experience as a financial and process management consultant.     Read more...

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Brad Dempsey

Brad, CEO of Solutions360 has 33 years of international project and financial management experience in the technology industry. Read more...

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