Industry Discussion

A Message from Solutions360 about COVID-19

Posted on March 23, 2020 in Blog ,Industry Discussion by
A Message from Solutions360 about COVID-19

I hope this message finds you, your loved ones and your employees well. This past week has presented many challenges to our businesses and families as we all look to adapt our lifestyles to the realities we face today. The changing landscape of the current health and economic climates are forcing many into uncharted territory as it pertains to how we run our businesses. At Solutions360, the health and wellness of our employees, their families and our business partners is our number one priority. Fortunately, […]

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Recurring Revenue by the Numbers

Posted on March 9, 2020 in Blog ,Industry Discussion by
Recurring Revenue by the Numbers

There are numerous reasons for integrators to adopt a recurring revenue model. A recent Commercial Integrator article, The Opportunities and Challenges of Selling Your Integration Business, discusses how private equity firms are making serious inroads into the AV integration market—but they’re looking for predictable cash flow through recurring revenue. And the need to get into recurring revenue was certainly a hot topic of conversation at BLC 2020. But what does this new business model mean for your integration business in terms of: Revenue recognition? Cash […]

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Q360 Helps Integrators Develop Best Practices for Access Control

Posted on February 10, 2020 in Automate Operations ,Business Process Improvement ,Q360 ,Solutions360 by
Q360 Helps Integrators Develop Best Practices for Access Control

What is the best way for integrators to track of all those customer passwords? One the of questions Solutions360 always hears from integrators is how to store all their access information. Access control is a problem across the integration industry.  Technicians are installing IoT devices in customers’ network environments, and all of these devices have passwords and usernames. Plus, the servers and computers that technicians use also have passwords and usernames. Access control is also important from a managed service perspective. Many MSPs need to […]

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Announcing The Avalara Integration with Solutions360 ERP Software

Posted on January 27, 2020 in Around the Web ,Automate Operations ,Solutions360 by
Announcing The Avalara Integration with Solutions360 ERP Software

Avalara Announces 17 Newly Certified Integrations Into Business Applications January, 23, 2020 SEATTLE–(BUSINESS WIRE)– Avalara, Inc. (NYSE:AVLR) Avalara, a leading provider of cloud-based tax compliance automation for businesses of all sizes, today announced the release of 17 newly certified integrations with accounting, ERP, ecommerce, point-of-sale, mobile commerce, and CRM software applications. Avalara has been a partner-centric company since its founding in 2004, with a concerted focus on integrating with technology solutions already in use by existing and future customers. Avalara Certified integration partners have met criteria […]

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Best Practices for AV Sales People

Posted on January 20, 2020 in Around the Web ,Industry Discussion by
Best Practices for AV Sales People

I’d like to describe some of the best AV sales people I’ve seen, from some of the best companies I’ve worked with. By Brad Malone, Navigate Management Consulting Most the integration companies I’ve worked with employ a range of sales strategies and styles. But in general, AV sales people take two basic approaches: the short-term sale (hunter), versus long-term relationship building (farmer). Both approaches can be effective in generating significant revenue. I’ve noticed, though, that the short-term sales person seems to have to work a […]

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How Does Solutions360 Become Your Most Trusted Business Partner?

Posted on January 13, 2020 in Blog ,Change Management ,Q360 by
How Does Solutions360 Become Your Most Trusted Business Partner?

One of the most valuable things Solutions360 brings to the table is our deep understanding of integration businesses. Not only do we understand our customers’ businesses, we have over a decade of experience designing and implementing best practices, and the software to support and leverage those best practices. When Roman Burchart joined our team as Vice President of Operations, he started an exciting new training program for the employees. We Put Ourselves in Our Customers’ Shoes helps our entire team gain a better understanding of […]

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Close the Profitability Loop in Your Job Costing Process

Posted on January 6, 2020 in Blog ,Business Process Improvement ,Increase Project Profitability ,Q360 by
Close the Profitability Loop in Your Job Costing Process

Job costing is one of the most complicated issues that Solutions360 has seen in the integration industry. Solutions360 has worked with more than 200 integrators, and fewer than 10 percent were satisfied with their job costing process, prior to implementing Q360. Often there was no job costing process in place, so estimates were based on gut feel. And many integrators were not fully burdening costs. All of this contributes to a lack of visibility into the accuracy of an estimate. In today’s competitive environment, as […]

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