Q360

How Does Solutions360 Become Your Most Trusted Business Partner?

Posted on January 13, 2020 in Blog ,Change Management ,Q360 by
How Does Solutions360 Become Your Most Trusted Business Partner?

One of the most valuable things Solutions360 brings to the table is our deep understanding of integration businesses. Not only do we understand our customers’ businesses, we have over a decade of experience designing and implementing best practices, and the software to support and leverage those best practices. When Roman Burchart joined our team as Vice President of Operations, he started an exciting new training program for the employees. We Put Ourselves in Our Customers’ Shoes helps our entire team gain a better understanding of […]

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Close the Profitability Loop in Your Job Costing Process

Posted on January 6, 2020 in Blog ,Business Process Improvement ,Increase Project Profitability ,Q360 by
Close the Profitability Loop in Your Job Costing Process

Job costing is one of the most complicated issues that Solutions360 has seen in the integration industry. Solutions360 has worked with more than 200 integrators, and fewer than 10 percent were satisfied with their job costing process, prior to implementing Q360. Often there was no job costing process in place, so estimates were based on gut feel. And many integrators were not fully burdening costs. All of this contributes to a lack of visibility into the accuracy of an estimate. In today’s competitive environment, as […]

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Dashboards in Q360 Turn Data into Information

Posted on December 23, 2019 in Blog ,Business Process Improvement ,Q360 by
Dashboards in Q360 Turn Data into Information

What differentiates integrators that use dashboards in Q360 from those that don’t? Today, Tofiq Indawala, Director of Product Management, is joined by Brad Malone from Navigate Management Consulting to talk about dashboards in Q360. How do Solutions360 customers use dashboards? “A lot of integrators traditionally just look at the day-to-day operation and don’t understand what direction the ship is actually heading,” says Indawala. “They’re dealing with a lot of spreadsheets, a lot of data, a lot of information. But when you look at data in […]

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How Do You Know You Are Ready for an ERP Implementation?

Posted on December 9, 2019 in Change Management by
How Do You Know You Are Ready for an ERP Implementation?

This week, our CEO, Brad Dempsey, is joined by Brad Malone, Partner at Navigate Management Consulting, to talk about change management and ERP implementations. More specifically, how do integrators know when they are ready for all the change that will happen as part of an ERP implementation? Without a doubt, a successful implementation requires a readiness and a willingness to change, on the part of the entire team.   How do resistance and unwillingness to change drive the outcome of an ERP implementation? “We speak […]

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A Focus on Quality Will Impact Success in Your Integration Business

Posted on December 2, 2019 in Blog ,Improve Profitability ,Increase Project Profitability by
A Focus on Quality  Will Impact Success in Your Integration Business

There are four ways to measure work in your integration business Quantity First are measures of output, starting with Quantity: how much work was produced.  You can usually identify and report the number of units, pounds, or other output measures, no matter what kind of work it is:  So many bricks laid, so many bags of pretzels shipped, so many ounces of gold mined.  Managers generally seek to increase Quantity. Quality The second output measure is Quality:  how good is the work produced? Were all the […]

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Who Owns the Estimating Process – Sales or Operations?

Posted on November 25, 2019 in Blog ,Business Process Improvement ,Q360 by
Who Owns the Estimating Process – Sales or Operations?

Who should be responsible for the estimating process? One of the issues that Solutions360 often addresses with customers is the estimating process. Today, our own Tofiq Indawala, is joined by Steve Riley, of Navigate Management Consulting, to discuss who should be responsible for the estimate. “This is a conversation I always have with customers during implementation,” Indawala reports. In terms of process management, who should be creating the estimate, and who should be creating the engineered solution? “We often see sales reps that have experience […]

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Creating Culture for an Increasingly Remote Workforce

Posted on November 18, 2019 in Blog ,Change Management ,Industry Discussion by
Creating Culture for an Increasingly Remote Workforce

Many organizations, Solutions360 included, are moving to more of a remote workforce. Today, our CEO, Brad Dempsey, speaks with Brad Malone, Partner with Navigate Management Consulting, about some of the challenges that Solutions360 has faced while embracing remote working, and how the company has addressed those challenges. “The first thing, that’s most important, is you need a culture that supports the communication necessary for remote workers,” says Dempsey. “Communication comes in many forms. A lot of us instantly think of email and possibly some video […]

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