Q360

Thank You for Visiting Solutions360 at InfoComm 19!

Posted on June 17, 2019 in Blog ,Improve Profitability ,Q360 by
Thank You for Visiting Solutions360 at InfoComm 19!

      It was the 10th year for Solutions360 at InfoComm 19, and another record week in Orlando!             With the championship looming, it was a tough week for our team to be away from Toronto, but Solutions360 was proud to represent #RaptorsNation at InfoComm. In between Raptors games, we spent our days on the show floor talking to integrators about how a unified ERP software package can help you win more business and produce higher margins, while building better customer […]

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Announcing the New Q360 Mobile Application

Posted on June 8, 2019 in Automate Operations ,Business Process Improvement ,Q360 by
Announcing the New Q360 Mobile Application

Solutions360 is very excited to introduce our new mobile application, designed specifically for technicians to perform their functions while on the go. Let’s take a look and see how the Q360 mobile app will make your life easier! As soon as you log in, the main landing page displays your entire task list. With the app you have the ability to drill down for additional detail on any service call or project task that has been assigned. Not sure how to get to the customer […]

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Solutions360 Talks Business Transformation at InfoComm 2019

Posted on May 13, 2019 in Blog ,Customer Success Stories ,Q360 by
Solutions360 Talks Business Transformation at InfoComm 2019

The Solutions360 team is busy getting ready for InfoComm 2019, where we will be talking to integrators about how to transform their businesses. Stop by our booth #4975 and learn how other integration companies are keeping up margins and increasing profitability. The Q360 business management software platform is purpose built to run a whole AV integration business from end-to-end. Many of our customers are experiencing explosive growth, and Q360 has helped them to streamline operations and reduce costs, while increasing profit margins. Looking back at […]

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From Service to Support

Posted on May 6, 2019 in Blog ,Change Management ,Industry Discussion by
From Service to Support

Service is the act of doing. While support is the act of doing with the interest of your customer’s success in mind. The evolution of service to support is a really hot topic with technology integrators these days. There is widespread acknowledgement that creating streams of revenue from managed services and support will help to create predictable revenue that can make your integration business more sustainable in the long run. Steve Riley, one of our resident experts on support, shares his wisdom on this topic in […]

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Don’t Buy Software without Clear Business Objectives

Posted on April 29, 2019 in Achieve Business Growth ,Blog ,Q360 ,Solutions360 by
Don’t Buy Software without Clear Business Objectives

  Integrators often say that they want to replace their current software When I ask why, they normally respond with a list of short comings with their current technology. It is also not uncommon to receive a request for proposal, which usually takes the form of a spread sheet of software features that are desired. This tactic does not address the reason for using technology in the first place, and in many cases does little to really help the business. My recommendation is to not […]

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Accountability Drives Business Transformation at VTI Security

Posted on April 8, 2019 in Blog ,Customer Success Stories ,Q360 by
Accountability Drives Business Transformation at VTI Security

One of our biggest goals at VTI is to improve consistency and accountability. Before Q360, there were a lot of inconsistencies in how each department operated from office to office; this was a long-standing issue. Q360 gave us a great tool to be able to identify those inconsistencies, and we use it in a way that allows us all to be on the same page. Bonnie Carpenter is the Q360 Administrator at VTI Security. “I am the liaison between our VTI colleagues and the Q360 […]

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VTI Security Increases Efficiency 10-15% with Q360

Posted on March 11, 2019 in Blog ,Customer Success Stories ,Q360 by
VTI Security Increases Efficiency 10-15% with Q360

CLIENT PROFILE VTI Security is a national commercial integrator, based in Minnesota. The company opened its doors in 1980 and has grown to over 240 employees with locations in CO, NE, TX, WI and WY. 2018 Revenue: $69 million Q360 Go Live Date: August 1, 2017 THE CHALLENGE – Prior to Q360, VTI Security was using five different software systems. “I have been working for years, slowly migrating our front end systems down to as few as possible,” says Rick Allan, Chief Technology Officer at VTI. […]

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