Q360

Q360 Is the Best Workflow Tool for Integrators

Posted on April 14, 2021 in Automate Operations ,Business Process Improvement ,Q360 by
Q360 Is the Best Workflow Tool for Integrators

What does it mean that Q360 is a business process management and workflow tool? When you look at an integration business in terms of workflows, Q360 helps to organize data so processes can be standardized across the organization. This allows integrators to reduce risk and create predictable outcomes. In today’s video, Tofiq Indawala, Director of Product Management, and John Graham, the Executive Vice President of Solutions360 share how Q360 helps integrators achieve this within their organizations. Q360 takes an end-to-end holistic approach to create business […]

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Introduction to Q360

Posted on April 6, 2021 in Automate Operations ,Business Process Improvement ,Q360 ,Solutions360 by
Introduction to Q360

Welcome to another episode of the Solutions360 ClearTalk Podcast. Today, our Executive Vice President, John Graham, joins us for an introduction to Q360, and to discuss how it is different from other ERP software platforms. Q360 is a full ERP system specifically designed for technology integration companies. And that’s a subtle difference, but it makes all the difference in the world. “Technology integrators are in a challenging business,” says Graham. “There’s a lot of little nuances in how they operate that are tricky for most […]

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The Myth of the Perfect Project Estimate

Posted on March 30, 2021 in Business Process Improvement ,Improve Profitability ,Industry Discussion by
The Myth of the Perfect Project Estimate

Is it better for a project estimate to be precise or accurate? It’s my experience, over hundreds of AV integration projects and hundreds more in numerous industries, that most people believe a precise estimate is more accurate — and that most of the time, “precise” and “accurate” are considered synonymous. So let’s look at the science of estimation and dispel some myths and confusion about what makes a ‘perfect project estimate.’ First, let’s define some terms: Precision typically means a degree of reproducibility or exactness; […]

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Best Practices for Cash Flow Management

Posted on March 15, 2021 in Business Process Improvement ,Improve Financial Management ,Q360 ,Solutions360 by
Best Practices for Cash Flow Management

Imagine having the ability to accurately forecast cashflow in your integration business! Cash flow management has never been more important to integrators than it is now. Most integrators go through a great deal of effort calculating cash flow, but it’s often done in a spreadsheet. When this happens, the biggest challenge is reliability of the data. Spreadsheets are also static and cannot be utilized as a living tool. In today’s video, our CEO, Brad Dempsey, shares some best practices for standardizing inputs and outputs, and […]

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What Is Backlog Burn Rate?

Posted on March 1, 2021 in Business Process Improvement ,Improve Financial Management ,Q360 ,Solutions360 by
What Is Backlog Burn Rate?

ClearTalk is a podcast where Solutions360 chats with industry thought leaders about best practices, strategy, and insights within the Integration industry. On this week’s episode, our CEO, Brad Dempsey welcomes Tofiq Indawala, Director of Product Management, to the podcast to discuss backlog burn rate and what it means to business owners. A question that Solutions360 keeps hearing, and especially in our last Master Class, is what is backlog burn rate? Backlog is essentially unfinished work – it’s an order from a customer that an integrator […]

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Customer Success Manager Is One of Solutions360’s Most Innovative Roles

Posted on January 25, 2021 in Blog ,Customer Success Stories ,Q360 by
Customer Success Manager Is One of Solutions360’s Most Innovative Roles

Meet John Lyall, Customer Success Manager at Solutions360. The idea of a Customer Success Manager is a relatively new development, that is rapidly changing and evolving our customer relationships. John meets with Solutions360 customers to understand their needs and help them achieve their business goals. “I look to build strong value-added relationships with our customers by understanding their business goals and discussing strategies to help them achieve these goals. I listen to customers as they voice their needs within Solutions360,” says Lyall. The Solutions360 Support […]

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CFO Perspectives on Liquidity and Cash Flow for MSPs

Posted on December 29, 2020 in Customer Success Stories ,Improve Financial Management ,Industry Discussion ,Q360 ,Solutions360 by
CFO Perspectives on Liquidity and Cash Flow for MSPs

CFOs Say Cash is King!  At NSCA’s 2020 Pivot to Profit Virtual (P2Pv), Solutions360 CEO, along with three leading integration firm CFOs, offered their perspectives on understanding liquidity and cash flow for MSPs. 2020 P2Pv Session Presenters: Brad Dempsey, CEO at Solutions360 Inc. Eric Morris, CFO at Wayne Automatic Fire Sprinklers Chris Mounts, CFO at AVI Systems Dave Taccone, Executive Vice President of Finance at Spinitar During the past year, as integration companies battled through the pandemic, it has been important for CFOs to step […]

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