Business Process Improvement

Does Everyone Understand the Purpose of Your Processes?

Posted on December 14, 2020 in Business Process Improvement ,Industry Discussion ,Q360 by
Does Everyone Understand the Purpose of Your Processes?

What is the purpose of your processes? And does everyone understand the value? If an integrator is engaging in an activity on a daily basis, people need to know why. Everyone should understand why processes are in place. Mature companies document and improve their processes incrementally — in a nonjudgmental fashion — attempting to remove waste, variation, or steps that don’t add value. They don’t throw everything away and start over, blaming everyone who was ever involved in creating the process. That would be a […]

More info »

Building Accountability in Your Integration Business

Posted on November 30, 2020 in Business Process Improvement ,Industry Discussion by
Building Accountability in Your Integration Business

Today, we’re talking about project accountability, or count-on-ability. Welcome to another episode of The Navigator, with Brad Malone, Managing Partner at Navigate Management Consulting, and Brad Dempsey, CEO of Solutions 360. Project accountability means that we all have our roles, and our responsibilities. In previous sessions we discussed the importance of telling the truth early and throughout a project lifecycle. And we have also talked about managing the inevitable change that happens during a project. It takes a village to raise a child, and it […]

More info »

Distinguish Competence from Behavior to Maximize Performance Improvement

Posted on October 5, 2020 in Blog ,Business Process Improvement by
Distinguish Competence from Behavior to Maximize Performance Improvement

When managing people, competence and behavior are often indistinguishable — and that’s a problem for integrators that want to maximize performance. Many managers automatically link competence and behavior together. As a result, when an employee is doing something incorrectly, managers fail to ask, “Is it because they’re not trained well, or is it because they’re choosing to behave that way?” The difference is important if a company is to get the most out of its employees. (Important note: When I use the word “incompetent” herein, […]

More info »

Solutions360 Releases New Interactive Dashboards

Posted on September 14, 2020 in Blog ,Business Process Improvement ,Improve Financial Management ,Q360 ,Solutions360 by
Solutions360 Releases New Interactive Dashboards

Interactive dashboards in Q360 allow individuals at different levels of an integration business, to influence change, and make better (more profitable) decisions. Tofiq Indawala, Director of Product Management for Solutions360, recently joined Brad Malone on the Navigator Podcast, to announce the launch of our new interactive dashboards. Traditionally, dashboards have been designed as more of an executive tool for making business decisions. But Solutions360 customers wanted to have access to meaningful and important management dashboards for every facet of the organization. “The dashboards are by […]

More info »

Communicate Assumptions and Risks to Create Common Sense

Posted on August 24, 2020 in Business Process Improvement ,Industry Discussion ,Q360 by
Communicate Assumptions and Risks to Create Common Sense

Common sense is when everybody around me agrees with my perception of reality, without my having to tell them. Working on hundreds of projects and training thousands of project managers, I’ve often wondered why so few people around me have common sense. Many times I’ve discovered their lack of common sense three-quarters of the way through a project, which is a little late. I mean, they’re intelligent, hard-working, and committed to delivering a quality product and/or service, but sometimes they just don’t seem to think […]

More info »

The Power of Forecasting for Your Integration Business

Posted on August 17, 2020 in Blog ,Business Process Improvement ,Improve Financial Management ,Q360 ,Solutions360 by
The Power of Forecasting for Your Integration Business

Welcome back to our series of discussions about metrics and how to build the principles of maturity into your integration business. We’ve talked in a number of these sessions about mature companies versus younger companies or immature companies. And what we talk about today, is how do we get those immature companies to emulate what the mature companies, the successful ones that we work with, are doing. “When you look at a mature integration company, they really value the whole concept of the power of […]

More info »

Labor Burden Is a Crucial Concept for Running a Profitable Integration Business

Posted on June 8, 2020 in Business Process Improvement ,Improve Profitability ,Q360 by
Labor Burden Is a Crucial Concept for Running a Profitable Integration Business

If you hear the term “Labor Burden” and you want to glaze over a bit, don’t Understanding Labor Burden, as applied to the direct hourly cost of your billable labor (Technicians, Engineers, Programmers, Project Managers, etc.), may just change your business. Labor burden is a crucial concept in running a profitable company.  It helps managers understand the true costs and resulting profitability of people, projects and departments.  It helps to determine how you should be pricing your labor, and when to hire more when needed. […]

More info »

Blog Tags

Archives

business management software

Request a Demo!