Business Process Improvement

Planning and Forecasting with the OneDashboard

Posted on July 20, 2021 in Business Process Improvement ,Improve Financial Management ,Q360 ,Solutions360 by
Planning and Forecasting with the OneDashboard

How can integrators accurately forecast in a project-based world? Welcome to episode two of our OneDashboard video series. Brad Dempsey is joined by Joel Harris of Navigate Management Consulting to discuss this very exciting time for us here at Solutions360. OneDashboard is one of our biggest innovations, maybe even in the history of the company. How many times have you heard this in the integration industry? But I’m too busy to plan. My customers are constantly changing things. I just can’t do it. If you […]

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Why Is WIP Management Important?

Posted on July 12, 2021 in Business Process Improvement ,Improve Financial Management ,Industry Discussion by
Why Is WIP Management Important?

On this episode of ClearTalk, our Director of Product Management, Tofiq Indawala, is joined by Brad Malone, from Navigate Management Consulting, to discuss that three-letter word WIP. What is it? What does it mean? And why is WIP management important? WIP management is a derivative of good project management and it’s also a belief system. There are basically two components of WIP – labor and equipment. You also have your projected and your actuals. This is the highest level of information. “When I look at […]

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Introducing Q360’s OneDashboard to Rule Them All

Posted on June 14, 2021 in Business Process Improvement ,Improve Financial Management ,Q360 ,Solutions360 by
Introducing Q360’s OneDashboard to Rule Them All

OneDashboard to Rule Them All In today’s video, John Graham, Executive Vice President of Solutions360, is joined by Joel Harris from Navigate Management Consulting, to discuss a big topic. We’re talking about OneDashboard. Integrators have vast amounts of information available to them, the challenge is making it useful. Your data should give you the ability to steer your integration company into the future. With this, comes the premise of forecasting. We often hear that the integration business is like a snowflake business – there’s no […]

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Measuring Customer Profitability

Posted on June 8, 2021 in Business Process Improvement ,Increase Project Profitability ,Q360 by
Measuring Customer Profitability

Are Your ‘Best’ Customers Your Most Profitable? On this episode of ClearTalk, our CEO, Brad Dempsey, is joined by Brad Malone and Joel Harris from Navigate Management Consulting to talk about customer profitability. Are your best customers sometimes your worst customers? All too often, integrators think about their best customers in terms of size, or revenue, or sales. Yet sometimes they are actually your worst customers, because of what they take out of the company, or what they deliver to the company in terms of […]

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Presenting the Estimate

Posted on May 31, 2021 in Business Process Improvement ,Increase Project Profitability ,Industry Discussion by
Presenting the Estimate

A single precise number does not make a valid estimate   In Part 1 of this blog series, we looked at the myth of the perfect estimate and discussed how assumptions and risks factor into an estimate. In Part 2, we examined the three basic methodologies used in the estimation process. Now let’s talk the about presenting the estimate. A valid estimate should be presented as a range, or as a point with confidence factors.   Looking at our estimating a typical commute to work […]

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How Do You Spell WBS?

Posted on May 26, 2021 in Business Process Improvement ,Increase Project Profitability ,Q360 by
How Do You Spell WBS?

What is a work breakdown structure? In today’s video, Tofiq Indawala, Director of Product Management, is joined by Brad Malone, from Navigate Management Consulting to discuss the whole concept of a work breakdown structure, and how that impacts project management. The work breakdown structure (WBS) is a deliverable-oriented grouping of project components that helps organize and define a project’s total scope of work. As a project-management document, a well composed WBS is essential because it serves as a foundation for initiating and planning the project. […]

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The Importance of Professional Project Managers

Posted on May 11, 2021 in Business Process Improvement ,Industry Discussion ,Q360 by
The Importance of Professional Project Managers

Many integration companies that are beginning to mature their business management practices go through a process of determining who to select as their project managers, and how to nurture their competence and capabilities. As someone who has taught more than 15,000 students in project management worldwide, I have seen many of these selection cycles across many different business markets. I’ve seen it at IT and AV integration companies, construction companies (especially smaller firms), as well as at financial services organizations and many others attempting to […]

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