Change Management

How Does Solutions360 Become Your Most Trusted Business Partner?

Posted on January 13, 2020 in Blog ,Change Management ,Q360 by
How Does Solutions360 Become Your Most Trusted Business Partner?

One of the most valuable things Solutions360 brings to the table is our deep understanding of integration businesses. Not only do we understand our customers’ businesses, we have over a decade of experience designing and implementing best practices, and the software to support and leverage those best practices. When Roman Burchart joined our team as Vice President of Operations, he started an exciting new training program for the employees. We Put Ourselves in Our Customers’ Shoes helps our entire team gain a better understanding of […]

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How Do You Know You Are Ready for an ERP Implementation?

Posted on December 9, 2019 in Change Management by
How Do You Know You Are Ready for an ERP Implementation?

This week, our CEO, Brad Dempsey, is joined by Brad Malone, Partner at Navigate Management Consulting, to talk about change management and ERP implementations. More specifically, how do integrators know when they are ready for all the change that will happen as part of an ERP implementation? Without a doubt, a successful implementation requires a readiness and a willingness to change, on the part of the entire team.   How do resistance and unwillingness to change drive the outcome of an ERP implementation? “We speak […]

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Creating Culture for an Increasingly Remote Workforce

Posted on November 18, 2019 in Blog ,Change Management ,Industry Discussion by
Creating Culture for an Increasingly Remote Workforce

Many organizations, Solutions360 included, are moving to more of a remote workforce. Today, our CEO, Brad Dempsey, speaks with Brad Malone, Partner with Navigate Management Consulting, about some of the challenges that Solutions360 has faced while embracing remote working, and how the company has addressed those challenges. “The first thing, that’s most important, is you need a culture that supports the communication necessary for remote workers,” says Dempsey. “Communication comes in many forms. A lot of us instantly think of email and possibly some video […]

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It Will Take a Village to Make the Security Industry Cyber Secure

Posted on October 7, 2019 in Around the Web ,Change Management ,Q360 by
It Will Take a Village to Make the Security Industry Cyber Secure

When it comes to who is responsible for the security industry’s cyber security preparation, the correct answer is everyone: manufacturers, security integrators and dealers, consultants and end users.   In Gordon Ramsay’s latest reality TV show, “24 Hours to Hell and Back,” chef Ramsay and his team pick a failing restaurant and, over the course of 24 hours, use a combination of training, physical changes and tough love in an attempt to get them back on track and save them from themselves. The theme of […]

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Solutions360 Announces Launch of New Web Client

Posted on September 30, 2019 in Automate Operations ,Blog ,Change Management ,Q360 ,Solutions360 by
Solutions360 Announces Launch of New Web Client

Solutions 360 is very excited to announce our completely redesigned Q360 web client   This is the launch of our first end-to-end web client. It is the same technology, the same efficiency and the same functionality that you’ve enjoyed for many, many decades. Now, it’s completely redesigned and available on our new web client. Our new design includes brand new functionality, new efficiency, new features, and everything that you’ve expected out of the fully executed product. This is something that our integrators have been asking […]

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How Do You Get Your Sales Team to Sell as-a-Service?

Posted on July 29, 2019 in Change Management ,Industry Discussion by
How Do You Get Your Sales Team to Sell as-a-Service?

There has been a lot of discussion in the integration industry about the need to develop services revenue, and embrace new business models, in order to remain relevant. At InfoComm, Chad Sowers, Director of Business Development at GreatAmerica Financial Services stopped by our booth to talk about some of the stumbling blocks that he sees integrators experiencing. “There will be challenges as integrators make that transition into managed services, or hardware-as-a-service, AV-as-a-service, or any new business models,” Sowers reports. “One of the biggest stumbling blocks […]

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Will Your Integration Business Survive Corporate Adolescence?

Posted on July 2, 2019 in Achieve Business Growth ,Around the Web ,Change Management by
Will Your Integration Business Survive Corporate Adolescence?

Without even defining corporate adolescence, you can figure out what it means. Corporate adolescence is a term Navigate likes to use to describe that awkward stage in a company’s life when they are no longer small—but not yet large.  You have some of the characteristics of each but are not quite one or the other.  And it’s downright uncomfortable. Almost everyone survives human adolescence (somehow).  Unfortunately, the mortality rate for companies is somewhat higher: some don’t.  But the odds of corporate survival go up dramatically […]

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