Change Management

It Will Take a Village to Make the Security Industry Cyber Secure

Posted on October 7, 2019 in Around the Web ,Change Management ,Q360 by
It Will Take a Village to Make the Security Industry Cyber Secure

When it comes to who is responsible for the security industry’s cyber security preparation, the correct answer is everyone: manufacturers, security integrators and dealers, consultants and end users.   In Gordon Ramsay’s latest reality TV show, “24 Hours to Hell and Back,” chef Ramsay and his team pick a failing restaurant and, over the course of 24 hours, use a combination of training, physical changes and tough love in an attempt to get them back on track and save them from themselves. The theme of […]

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Solutions360 Announces Launch of New Web Client

Posted on September 30, 2019 in Automate Operations ,Blog ,Change Management ,Q360 ,Solutions360 by
Solutions360 Announces Launch of New Web Client

Solutions 360 is very excited to announce our completely redesigned Q360 web client   This is the launch of our first end-to-end web client. It is the same technology, the same efficiency and the same functionality that you’ve enjoyed for many, many decades. Now, it’s completely redesigned and available on our new web client. Our new design includes brand new functionality, new efficiency, new features, and everything that you’ve expected out of the fully executed product. This is something that our integrators have been asking […]

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How Do You Get Your Sales Team to Sell as-a-Service?

Posted on July 29, 2019 in Change Management ,Industry Discussion by
How Do You Get Your Sales Team to Sell as-a-Service?

There has been a lot of discussion in the integration industry about the need to develop services revenue, and embrace new business models, in order to remain relevant. At InfoComm, Chad Sowers, Director of Business Development at GreatAmerica Financial Services stopped by our booth to talk about some of the stumbling blocks that he sees integrators experiencing. “There will be challenges as integrators make that transition into managed services, or hardware-as-a-service, AV-as-a-service, or any new business models,” Sowers reports. “One of the biggest stumbling blocks […]

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Will Your Integration Business Survive Corporate Adolescence?

Posted on July 2, 2019 in Achieve Business Growth ,Around the Web ,Change Management by
Will Your Integration Business Survive Corporate Adolescence?

Without even defining corporate adolescence, you can figure out what it means. Corporate adolescence is a term Navigate likes to use to describe that awkward stage in a company’s life when they are no longer small—but not yet large.  You have some of the characteristics of each but are not quite one or the other.  And it’s downright uncomfortable. Almost everyone survives human adolescence (somehow).  Unfortunately, the mortality rate for companies is somewhat higher: some don’t.  But the odds of corporate survival go up dramatically […]

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From Service to Support

Posted on May 6, 2019 in Blog ,Change Management ,Industry Discussion by
From Service to Support

Service is the act of doing. While support is the act of doing with the interest of your customer’s success in mind. The evolution of service to support is a really hot topic with technology integrators these days. There is widespread acknowledgement that creating streams of revenue from managed services and support will help to create predictable revenue that can make your integration business more sustainable in the long run. Steve Riley, one of our resident experts on support, shares his wisdom on this topic in […]

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NSCA: We Are Under Attack By Proposed Legislation and You Must Act

Posted on February 25, 2019 in Around the Web ,Change Management by
NSCA: We Are Under Attack By Proposed Legislation and You Must Act

A cluster of regulatory legislation that could negatively affect the integration business is on the docket. During its annual NSCA Member Meeting at the 2019 Business & Leadership Conference, the trade organization will ask integrators to step up. This is not a drill, says NSCA executive director Chuck Wilson. In 2019, there are several licensure bills and regulatory legislation in multiple key states poised to negatively affect integration firms’ businesses. The trade organization is fighting tirelessly, but during the annual NSCA Member Meeting at the 21st annual […]

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Managing Growth

Posted on January 21, 2019 in Change Management ,Industry Discussion by
Managing Growth

In the face of increasing complexity, managing growth is a top priority for systems integrators The systems integration industry has become increasingly complex. Twenty years ago you didn’t have to focus on business processes in order to be successful, but you do today. “We have evolved beyond the days of three guys in a van,” says Brad Malone. “But the AV industry is full of integrators that started out this way.” Successful integrators are adapting to this new reality, but managing growth is not always […]

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