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AV integrators

Communicate Assumptions and Risks to Create Common Sense

Common sense is when everybody around me agrees with my perception of reality, without my having to tell them. Working on hundreds of projects and training thousands of project managers, I’ve often wondered why so few people around me have … Read More

4 Mistakes That Are Hurting Your XaaS Sales Approach

Changing the Way You Sell HaaS and Financing Ultimately, adopting an As-A-Service or subscription model will change your business for the better, but there is more to making the change than building out the offering. Once you are ready to … Read More

5 Tips for Retaining Top Technicians

Solutions360 often talks with integrators about the challenges of finding and retaining top technicians. In 2019, CompTIA research reported the unemployment rate for IT talent at 1.3%, which supports what a time-consuming and expensive task it can be to find … Read More

Labor Burden Is a Crucial Concept for Running a Profitable Integration Business

If you hear the term “Labor Burden” and you want to glaze over a bit, don’t Understanding Labor Burden, as applied to the direct hourly cost of your billable labor (Technicians, Engineers, Programmers, Project Managers, etc.), may just change your … Read More

Make Your Scope of Work Statements Stand Out

Good Scope of Work Statements Establish Boundaries and Responsibilities A well-defined and communicated scope statement is one of the primary methods of managing a client’s often-changing expectations of what they will ultimately receive from a project. This is developed during … Read More

4 Tips for Implementing HaaS and Financing in Your Integration Business

It is time for integrators to embrace change. Being in the tech industry, you are already well aware of the need to keep up with the pace of change. One way technology providers are helping their customers keep up with … Read More

Don’t Be a Cash-Blind Owner Part 3: Cash Burn Rate

This is the final installment in our blog series about cash flow management, and cash-blind owners. What are cash-blind owners, you wonder? Simply put, they are integration firm owners who are completely oblivious to the monthly cash flow activity of … Read More

Change Management Best Practices for Integrators

Communication is the key to successful change management Managing change is one of the big issues Solutions360 addresses with integrators, because change is not easy. And this topic has become even more important during these unprecedented times. Today, our CEO, … Read More

Resource Management – Getting What You Need from Workers

What is the best way for systems integrators to handle resource management? Resource management is such an important issue, it invariably leads to other questions: How do we manage the utilization of our resources effectively? How do we set objectives … Read More

A Message from Solutions360 about COVID-19

I hope this message finds you, your loved ones and your employees well. This past week has presented many challenges to our businesses and families as we all look to adapt our lifestyles to the realities we face today. The … Read More