Search
Close this search box.
Search
Close this search box.

Navigate Consulting

Make Your Scope of Work Statements Stand Out

Good Scope of Work Statements Establish Boundaries and Responsibilities A well-defined and communicated scope statement is one of the primary methods of managing a client’s often-changing expectations of what they will ultimately receive from a project. This is developed during … Read More

Better Processes Equals Better Projects

When was the last time your integration business focused on process improvement? Process management is an exercise in efficiency – it is all about doing the correct things while minimizing waste. There are a lot of programs out there that address … Read More

Change Management Best Practices for Integrators

Communication is the key to successful change management Managing change is one of the big issues Solutions360 addresses with integrators, because change is not easy. And this topic has become even more important during these unprecedented times. Today, our CEO, … Read More

Resource Management – Getting What You Need from Workers

What is the best way for systems integrators to handle resource management? Resource management is such an important issue, it invariably leads to other questions: How do we manage the utilization of our resources effectively? How do we set objectives … Read More

Why Are Standards Important, and How Do We Get Our People to Follow Them?

When we follow standards, it allows us to establish, measure and assure a certain level of quality, and predictability, to our clients and to one another. These days, many people have a hard time understanding why some people don’t seem … Read More

Create Predictable Cash Flow with Monthly Recurring Revenue

How important is cash flow to your integration business? A blog post based upon The AV Profession podcast from AV Nation. Most integrators agree that having a backbone of solid cash flow is the lifeblood of an integration business. There … Read More

Best Practices for AV Sales People

I’d like to describe some of the best AV sales people I’ve seen, from some of the best companies I’ve worked with. By Brad Malone, Navigate Management Consulting Most the integration companies I’ve worked with employ a range of sales … Read More

How Do You Know You Are Ready for an ERP Implementation?

This week, our CEO, Brad Dempsey, is joined by Brad Malone, Partner at Navigate Management Consulting, to talk about change management and ERP implementations. More specifically, how do integrators know when they are ready for all the change that will … Read More

A Focus on Quality Will Impact Success in Your Integration Business

There are four ways to measure work in your integration business Quantity First are measures of output, starting with Quantity: how much work was produced.  You can usually identify and report the number of units, pounds, or other output measures, … Read More

Who Owns the Estimating Process – Sales or Operations?

Who should be responsible for the estimating process? One of the issues that Solutions360 often addresses with customers is the estimating process. Today, our own Tofiq Indawala, is joined by Steve Riley, of Navigate Management Consulting, to discuss who should … Read More