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process improvement

How Spinitar Increased Margins by Focusing on Billable Hours

Before Solutions360, Spinitar lacked visibility into labor utilization rates, or the percentage of billable hours that employees worked. From an operational efficiency perspective, the company wanted to improve the way it managed its labor pool. Today, with the Solutions360 software … Read More

What is Business Process Management?

Business Process Management (BPM) represents an evolution in business thinking that provides companies of all sizes with the transparency, insight and agility to take the competitive lead. It’s such an important element of business automation that companies spent $6.96 Billion … Read More

A/V Integrator Leverages Q360 Technology for 20% Year over Year Growth

Article published in Commercial Integrator September 16, 2016 “Breaking the Mold: This Integration Firm Is Programmed Differently” Casaplex’s non-traditional team of non-AV-type-employees has added up to an AV integration firm that can do things with products that others simply can’t. Derek … Read More

Avoid ERP pitfalls that keep you from realizing ROI

It’s not uncommon for organizations go down the ERP path only to realize very little ROI, and it can usually be blamed on lack of preparation, not the software itself. Many organizations fail in their first attempt at implementing ERP … Read More

Job Costing Survival Guide Introduced by Business Process Management Leader, Solutions360,

New Job Costing Survival Guide Illuminates Best Practices and Helps Businesses Assess their Current Job Costing Process to Ultimately Improve Project Profit Margins   Newmarket, Ontario – December 2012 – Solutions360, a leader in business process management and PSA software … Read More

Sales and Marketing is a Process That Needs Automation

Automation in sales and marketing should be about improving the ability to deliver the right message to the right person at the right time via the right channel. Automation or repetition of more generic, higher volume tasks is more likely … Read More