Use Your Data to Circumvent Risk

A blog entry based upon The AV Profession podcast with Tim Albright and guest David McNutt of Navigate Management Consulting. This podcast is part of a series from The AV Profession about risk management and

Revenue vs. Growth

We’re growing, but what does that really mean? We have heard so much over the past five or ten years about the concept of growth. Everybody talks about it, but does anybody really knows what

From Service to Support

Service is the act of doing. While support is the act of doing with the interest of your customer’s success in mind. The evolution of service to support is a really hot topic with technology

How Big Is Your Inventory Graveyard?

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Integrators almost always end up with extra inventory on every project. Sometimes the client changes their mind, sometimes product is over-ordered, and sometimes there is just a mistake but it’s too costly to return to