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The Myth of the Perfect Project Estimate
Is it better for a project estimate to be precise or accurate? It’s my experience, over hundreds of AV integration projects and hundreds more in numerous industries, that most people believe a precise estimate is more accurate — and that
March 30, 2021
Are You Living Your Values and Ethics?
Culture can be difficult to define, but it embodies who we are as a company. Welcome to another episode of Clear Talk. Today, our CEO, Brad Dempsey, is joined by Brad Malone from Navigate Management Consulting, to discuss how culture is
March 22, 2021
Best Practices for Cash Flow Management
Imagine having the ability to accurately forecast cashflow in your integration business! Cash flow management has never been more important to integrators than it is now. Most integrators go through a great deal of effort calculating cash flow, but it’s
March 15, 2021
Women in Project Management
Is the Systems Integration industry ready to fully acknowledge the value of women in the project management role and support their growth? By Brad Malone, Managing Partner at Navigate Management Consulting I hope so, because whether the job is
March 8, 2021
What Is Backlog Burn Rate?
ClearTalk is a podcast where Solutions360 chats with industry thought leaders about best practices, strategy, and insights within the Integration industry. On this week’s episode, our CEO, Brad Dempsey welcomes Tofiq Indawala, Director of Product Management, to the podcast to
March 1, 2021
Should Integrators Reward Value or Effort?
I find that people are often rewarded by how busy they are, rather than how productive they are. I was recently working with a company and the president said, “I want people who put in lots of effort.” I asked
February 22, 2021
3 Security Trends to Watch in 2021
Security is an everlasting concern for enterprise IT. Here’s what experts say are some of the top security trends to watch in 2021 – as “normal” gets redefined. Here’s one prediction that you can bet on: Forecasting enterprise security trends
February 8, 2021
What Happens When the Project Estimate Doesn’t Match Reality?
There is widespread belief in the integration industry, that the most important measure for a project manager is to be ‘on time and on budget,’ and that a good project manager will make it so. But this assumes that the
February 3, 2021
Customer Success Manager Is One of Solutions360’s Most Innovative Roles
Meet John Lyall, Customer Success Manager at Solutions360. The idea of a Customer Success Manager is a relatively new development, that is rapidly changing and evolving our customer relationships. John meets with Solutions360 customers to understand their needs and help
January 25, 2021
3 Tips to Help Integrators Grow Services Revenue
Integrators regularly ask Solutions360 for advice about how to grow their services revenue. It often goes something like this, “How do we start this, because we have a break fix business? We get calls from our clients and we are
January 18, 2021
Understand the Power of Variable Costs
Integrators that understand the power of variable costs know that every dollar saved goes directly to profits. This is Part 1 in our new blog series from Joel Harris, which explains the power of variable costs for your integration
January 11, 2021
The Time Billing Paradox
What is the best way to get your team to buy in to the importance of time tracking? On this episode of the Navigator, Brad Dempsey and Brad Malone talk through the time billing paradox, and the struggle people have
January 4, 2021
