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5 Metrics Every Technology Integrator Should Track to Protect Profitability
Why Metrics Matter More Than Ever Technology Integrators are being asked to do more with less: shorter timelines, tighter budgets, and rapidly evolving customer demands. Many integrators are still running their businesses without a clear view of their financial and
September 17, 2025
The Hidden Threat to Integrators: Project Under-Billing
Cash flow is the lifeblood of any integration business, and under-billing long-term projects is one of the fastest ways to drain it. Accurate, real-time data is the only way to avoid cash crunches that can threaten your ability to complete
September 9, 2025
10 Questions to Ask Before You Invest in ERP Software
Things to ask yourself before signing the bottom line Selecting an enterprise resource planning (ERP) platform is a big commitment. The right system can transform your operations, customer relationships, and profitability for years to come. Today’s market moves fast: margins
September 3, 2025
Common Professional Services Automation Software User Adoption Problems…and How to Fix Them
Too often the PSA software market doesn’t do itself any favours in its dealings with customer’s expectations. After 12 years working in the industry, in the sales, delivery and support side of the business, I have seen too many examples
August 26, 2025
4 Strategies to Identify and Overcome Change Fatigue
In today’s fast-paced world, even the tiniest changes can unexpectedly threaten your team’s engagement and well-being. So, how can leaders effectively tackle this silent drain? Here’s expert advice on recognizing and overcoming change fatigue. Let’s face reality: Change isn’t going
August 5, 2025
Readiness Redefined: Aligning Tech and Team for True Project Success
Technical Readiness vs. User Readiness: Why One Without the Other Can Tank Your Project There’s a dangerous assumption lurking in many integration projects: Once the tech is ready, we’re good to go. Spoiler alert—we’re not. In our work with hundreds of
June 24, 2025
8 Ways to Nurture Talent Retention
8 Ways to Nurture Talent Retention Experienced leaders know that skilled technology professionals are hard to find. And these days, they’re even harder to keep. Technology employees have never had more opportunities than they do right now to advance their
May 13, 2025
Building a Remote Security Mindset
The work from home trend is here to stay! Today, there are three times more remote jobs compared to 2020, and remote work now makes up more than 15% of the total opportunities in the U.S. With this in mind,
March 25, 2025
10 Key Steps to a Successful Digital Transformation in AV, Security, and Fire Protection
In today’s fast-evolving business landscape, digital transformation is essential for staying competitive, optimizing operations, and delivering exceptional customer experiences. However, industries like AV system integration, security, and fire protection have traditionally been slow to adopt a digital-first mindset. Many companies
February 18, 2025
7 Ways to Improve Employee Experience and Workplace Culture
7 Ways to Improve Employee Experience and Workplace Culture Want to boost workplace productivity and employee retention? These expert tips can help ensure that your team members are engaged and feel valued. Engaged employees are more productive and less likely
January 23, 2025
Building a Compelling Business Case for ERP Implementation
Building a Compelling Business Case for ERP Implementation Creating a persuasive business case for an ERP (Enterprise Resource Planning) solution is essential for organizations seeking to streamline operations and achieve long-term success. For system integration companies, it’s crucial to
December 12, 2024
How to explain Business Intelligence (BI) in plain English
What is Business Intelligence and what can it do for your organization? Business intelligence (BI) doesn’t seem like a tech term that requires much introduction. It doesn’t even sound all that techie: We know what a business is, and we
December 5, 2024
