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How to create the ultimate client survey

How to Create the Ultimate Client Survey

In Part 1 of this series, Closing the Loop with Client Surveys, we concluded that the main purpose of a client survey is to help integrators maintain customer relationships. And a survey accomplishes this by capturing alignment or disparity in

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Solutions360 sponsors BLC2022

Manage Your Business by Numbers, Not Emotions

Solutions360 believes in helping integrators make smart decisions to improve business. That’s why we’re sponsoring NSCA’s BLC2022. As we gear up for this year’s event, it’s the perfect time to remember these words of wisdom from Chuck Wilson – Running

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Closing the Loop with Client Surveys

Closing the Loop with Client Surveys

Client surveys can help integrators maintain customer relationships When we speak with integrators about client surveys, we often hear, “We don’t use them anymore because people don’t return them.” Or worse, “We get some back, but nobody reads them.” And

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Coach your Next Generation Leaders

9 Powerful Ways to Coach Your Next Generation Leaders

Your organization’s next generation leaders face huge expectations from business stakeholders right now. Are you coaching them to grow, deliver – and stay?   Today’s tech leaders and managers must be fluent in an ever-growing list of technology fundamentals, plus

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Increase Employee Engagement

4 Simple Ways to Increase Employee Engagement

Engaged, motivated employees are more productive! Consider these strategies to ensure that each of your employees feel valued. With remote work continuing into the foreseeable future, it’s more important than ever for managers to connect with their teams – not

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Project Closure Process

The Project Closure Process

The project closure process, which as project managers know, simply means closing out a project at its conclusion, can happen many ways.   Some project closures are positive; many are negative. In my experience working with many systems integration companies,

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5 Leadership Tips for Managing Conflict

5 Leadership Tips for Managing Conflict

Unresolved conflict on a team can cause everything from reduced execution to retention and morale problems. With so much at stake, here’s how leaders can help their teams improve.   Conflict is an inevitable and normal part of interactions – and teams

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3 Hapbits of Continuous Learners

3 Habits of Continuous Learners

Continuous learning is essential to career advancement, especially in the integration industry. Consider these tips to develop lifelong learning habits. Increasingly, knowledge is the new currency in the integration industry. Given the rapid pace of change, knowledge management has become

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Does Your 2022 Budget Hold Water?

Does Your 2022 Budget Hold Water?

As many integration firm owners finalize their 2022 budgets, they have to ask themselves: “Does this budget hold water?” “Will these assumptions and projections float … or will they sink like a stone?” To solve this buoyancy issue, integrators should

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3 C's of Change Management

The 3 C’s of Change Management

Often, when an organization embarks on a large-scale culture change or transformation, there is so much detail and information to digest when there is only one thing the people involved really want to know: “What does that mean for me?” Before

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