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Say What You Mean…And Mean What You Say

Posted on May 3, 2021 in Business Process Improvement ,Industry Discussion ,Q360 by
Say What You Mean…And Mean What You Say

Why is it important to use a consistent vocabulary in your integration business? On this episode of ClearTalk, Brad Malone and Joel Harris join our CEO, Brad Dempsey, to talk about why integrators need to develop a consistent vocabulary. Every word has a meaning and that meaning conveys information. “What I find is that when people are either lazy in their language or internally inconsistent, we’re not sending a message, we’re just sending words,” says Malone. People have become more passive with their language, and […]

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Q360 Is the Best Workflow Tool for Integrators

Posted on April 14, 2021 in Automate Operations ,Business Process Improvement ,Q360 by
Q360 Is the Best Workflow Tool for Integrators

What does it mean that Q360 is a business process management and workflow tool? When you look at an integration business in terms of workflows, Q360 helps to organize data so processes can be standardized across the organization. This allows integrators to reduce risk and create predictable outcomes. In today’s video, Tofiq Indawala, Director of Product Management, and John Graham, the Executive Vice President of Solutions360 share how Q360 helps integrators achieve this within their organizations. Q360 takes an end-to-end holistic approach to create business […]

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Introduction to Q360

Posted on April 6, 2021 in Automate Operations ,Business Process Improvement ,Q360 ,Solutions360 by
Introduction to Q360

Welcome to another episode of the Solutions360 ClearTalk Podcast. Today, our Executive Vice President, John Graham, joins us for an introduction to Q360, and to discuss how it is different from other ERP software platforms. Q360 is a full ERP system specifically designed for technology integration companies. And that’s a subtle difference, but it makes all the difference in the world. “Technology integrators are in a challenging business,” says Graham. “There’s a lot of little nuances in how they operate that are tricky for most […]

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The Importance of Professional Project Managers

Posted on May 11, 2021 in Business Process Improvement ,Industry Discussion ,Q360 by
The Importance of Professional Project Managers

Many integration companies that are beginning to mature their business management practices go through a process of determining who to select as their project managers, and how to nurture their competence and capabilities. As someone who has taught more than 15,000 students in project management worldwide, I have seen many of these selection cycles across many different business markets. I’ve seen it at IT and AV integration companies, construction companies (especially smaller firms), as well as at financial services organizations and many others attempting to […]

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Estimating Methodologies for Integrators

Posted on April 27, 2021 in Improve Profitability ,Increase Project Profitability ,Q360 by
Estimating Methodologies for Integrators

What are the best estimating methodologies? In Part I of this series, we looked at the myth of the perfect project estimate and discussed how assumptions and risks factor into an estimate. Today, we continue this conversation and examine the estimation process. There are three basic methodologies used for estimating, with some variants. 1. Parametric estimate The first is a parametric estimate, where we know two or three parameters of a project and we extrapolate a range from those parameters – which are usually tracked […]

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Best Practices for Preparing for Your Busy Season as an Integrator

Posted on April 20, 2021 in Around the Web ,Industry Discussion by
Best Practices for Preparing for Your Busy Season as an Integrator

From all the conversations we’ve had with integration owners, the one challenge we hear about a lot is “busy season.” There are no hard-and-fast rules in the systems integration industry – mainly because no two businesses are exactly the same. But there are still certain consistencies that integration companies face: the cyclical nature of the business. For a lot of integrators, busy season comes in the summer – usually starting around Memorial Day and heading into the fall due to the construction that takes place […]

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The Myth of the Perfect Project Estimate

Posted on March 30, 2021 in Business Process Improvement ,Improve Profitability ,Industry Discussion by
The Myth of the Perfect Project Estimate

Is it better for a project estimate to be precise or accurate? It’s my experience, over hundreds of AV integration projects and hundreds more in numerous industries, that most people believe a precise estimate is more accurate — and that most of the time, “precise” and “accurate” are considered synonymous. So let’s look at the science of estimation and dispel some myths and confusion about what makes a ‘perfect project estimate.’ First, let’s define some terms: Precision typically means a degree of reproducibility or exactness; […]

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