Sales Automation
Q360™’s functionality enables your entire team to see a complete picture of the business as work migrates through the sales process
Service & Dispatch
Q360™’s For controllers and accountants, nothing is more important than knowing that the financial data available is accurate, accessible and audit-ready. Q360™ addresses these needs by providing complete financial reporting on individual projects.
Full Accounting
Q360™ is a single system that is a queue-based, professional services automation workflow application designed for your business to better manage people, projects, and corporate performance.
Project Management
Q360™’s For controllers and accountants, nothing is more important than knowing that the financial data available is accurate, accessible and audit-ready. Q360™ addresses these needs by providing complete financial reporting on individual projects.
Benefits of PSA Software
There are two main goals in any operation and they are to increase profitability and reduce costs. These can be refined down to increasing productivity, improving quality, stronger customer relationships and and the efficient transfer of information within the organization.
When these are in place the business can implement a continuous improvement program to drive greater profitability.
What is Q360™
As a business owner you need reliable visibility into your organization to help address your most pressing operational issues. You need insight into the labor demands within your backlog and details around your technicians’ utilization and productivity. When you couple this with real-time job costing numbers you can better predict your cash flow and forecasted profitability within each job and at the portfolio level.
Workflow automation and real-time feedback on your costs allow you to maximize your profitability potential.
The key to accessing this information is to have integrated operational and accounting data to derive a single version of the truth.
By implementing professional services automation software you and your managers will have quick access to reports and key performance metrics that support timely and data driven decisions. A single unified system reduces duplicate data entry and increases accuracy.
With a purpose built PSA software you will have the visibility to assign the right staff to the right tasks at the right billing rates. It allows you to control project success from the initial sales estimate right through to project completion. Because you can match the skills and availability of your staff with task requirements and you can quickly identify over and under labor utilization to optimized billable time to draw revenue out of your backlog as efficiently as possible.
Professional Services Automation software eliminates leaks in billable time and expenses, and captures it to a level of detail that supports more accurate project net profit.
Professional Services Automation (PSA) software can be incredibly valuable for your organization. Here are some key benefits:
- Enhanced Project Management: PSA software offers robust tools for planning, executing, and monitoring projects. It helps in managing timelines, allocating resources, tracking progress, and ensuring projects are delivered on time and within budget.
- Implementing more efficient methods for delivering project sensitive information to stakeholders allows an organization to deliver on time and to do so while maximizing profitability. Whether it be making course corrections pro actively, communicating to sub-contractors quickly, consolidating purchase orders and ensuring just in time delivery of materials as well as maximizing your labor utilization; these all add up to increased customer satisfaction and profit.
- Having the operational side of project execution drive project accounting gives you real-time visibility into your costs to date, cost to complete including all change orders which drives your earned revenue. This allows you to drive accountability into your project management office.
- By implementing a purpose built, unified system you squeeze out wasted time which can cause frustration, poorly informed decisions, and can reduce data-related errors as information is transferred from one system to another. A unified system allows operational managers and project managers to see where a project sits in real-time, which has a huge impact on your ability to quickly respond to project changes to scope, schedule, and resource issues. Q360™ PSA software provides you with one version of the truth to drive better decisions leading to increases to net profit and more predictable outcomes.
Bottom Line
Q360™ is a purpose built, unified platform that is workflow driven, designed for you to run a better business to out perform your competition.
Below are some more specific returns:
- Improved customer relationships adds stickiness, its harder for a customer to leave to a competitor because the benefits of working with you are clear, proven and tangible. The more reasons you provide to continue doing more business with you the less risk you have by relying on rapport with an individual who may leave or general complacency which leaves you vulnerable to a competitor’s sales pitch.
- Implementing more efficient methods for delivering project sensitive information to stakeholders allows an organization to deliver on time and to do so while maximizing profitability. Whether it be making course corrections pro actively, communicating to sub-contractors quickly, consolidating purchase orders and ensuring just in time delivery of materials as well as maximizing your labor utilization; these all add up to increased customer satisfaction and profit.
- Having the operational side of delivery drive the accounting aspects of projects gives you real-time visibility into your costs to date, cost to complete including all change orders as well as earned revenue. This allows you to track new levels of accountability from those charged with delivery of your projects.
- By continuing to use disparate systems for your accounting and project management your staff are wasting valuable time which can causes frustration, can result in uninformed decisions, and can cause data-related errors as information is transfered from one system to another or from living in spreadsheets. By moving to a single software package it allows management and project managers to see where the project sites in real time, which has a huge positive impact on your ability to quickly respond to project cost, schedule or resource issues. Q360™ PSA software provides you with a complete, integrated source environment with single points of data entry and access for all project budget, cost, schedule, resource planning and utilization, billing, accounts payable and accounts receivable information.
Q360™ is a single system that is a queue-based workflow application designed for your business.