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Business Process Improvement

Business intelligence when 1+1=3

When 1+1=3

Business Intelligence – with implementation of an ERP system & overlaying BPM, you can harness your centralized data is the big strategic advantage. … Read More

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Lean Methodologies for Integrators

Lean is not just for manufacturers anymore, it’s an important concept for integration companies to start thinking about. Lean Methodologies bring together thinking about the delivery of customer value within the … … Read More

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The Profit Killer – Unnecessary Process Variation

By Brad Malone I’ve had the privilege of being an intern under Dr. W. Edwards Deming (I wonder how many readers know the significance of that name without “Googling” it), a Malcolm Baldrige National Quality Award Regional Auditor (same interest

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ERP

When Is It Time for an ERP Upgrade?

When Is It Time for an ERP Upgrade? An ERP implementation can be costly and time-consuming. Deciding when to invest in a new ERP (Enterprise Resource Planning) software for your system integration business is a significant decision that can have

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Management is about Making Decisions

Are you good at making decisions? Good management is about making clear and timely decisions so that the business runs smoothly and profitably with as little disruption and drama as possible. Three common deterrents to clear decision making by company

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How to create the ultimate client survey

How to Create the Ultimate Client Survey

In Part 1 of this series, Closing the Loop with Client Surveys, we concluded that the main purpose of a client survey is to help integrators maintain customer relationships. And a survey accomplishes this by capturing alignment or disparity in

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Solutions360 sponsors BLC2022

Manage Your Business by Numbers, Not Emotions

Solutions360 believes in helping integrators make smart decisions to improve business. That’s why we’re sponsoring NSCA’s BLC2022. As we gear up for this year’s event, it’s the perfect time to remember these words of wisdom from Chuck Wilson – Running

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Closing the Loop with Client Surveys

Closing the Loop with Client Surveys

Client surveys can help integrators maintain customer relationships When we speak with integrators about client surveys, we often hear, “We don’t use them anymore because people don’t return them.” Or worse, “We get some back, but nobody reads them.” And

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Project Closure Process

The Project Closure Process

The project closure process, which as project managers know, simply means closing out a project at its conclusion, can happen many ways.   Some project closures are positive; many are negative. In my experience working with many systems integration companies,

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Who Should Pay for All Those Change Orders?

Who Should Pay for All Those Change Orders?

In Part 1 of this series, Project Change Orders – Manage Them or Just Make Them?, we discussed how project change orders are inevitable. We concluded that mature project management is about change control, and managing all those changes as

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planning-and-forecasting-300x212-9507266

Planning and Forecasting with the OneDashboard

How can integrators accurately forecast in a project-based world? Welcome to episode two of our OneDashboard video series. Brad Dempsey is joined by Joel Harris of Navigate Management Consulting to discuss this very exciting time for us here at Solutions360.

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wip-work-in-progress-300x200-1661403

Why Is WIP Management Important?

On this episode of ClearTalk, our Director of Product Management, Tofiq Indawala, is joined by Brad Malone, from Navigate Management Consulting, to discuss that three-letter word WIP. What is it? What does it mean? And why is WIP management important?

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Business Management Software