Say What You Mean…And Mean What You Say

Why is it important to use a consistent vocabulary in your integration business? On this episode of ClearTalk, Brad Malone and Joel Harris join our CEO, Brad Dempsey, to talk about why integrators need to develop a consistent vocabulary. Every word has a meaning and that meaning conveys information. “What I find is that when people are either lazy in their language or internally inconsistent, we’re not sending a message, we’re just sending words,” says Malone. People have become more passive with their language, and … Continue reading Say What You Mean…And Mean What You Say