Everyone Is In Sales, But They Need To Know How

Posted on October 16, 2014 in Automate Operations ,Blog by

Every employee in an organization supports the sales process, but many don’t realize how their role impacts the bottom line. Successful companies spell it out so everyone understands their contribution to long-term profitability. The idea that everyone is in sales across the company is not a new one, but not all embrace it. If a company wants to create a culture where every employee buys into the concept, it must ensure everyone understands their role in the sales process and how they support successful delivery. […]

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Solutions360; More than a Vendor, a Valued Partner for the Long Run

Posted on February 28, 2014 in Achieve Business Growth ,Blog ,Industry Discussion ,Q360 ,Solutions 360 by

In our 15 years of working with low voltage contractors, almost every single one of them has the same goal; achieving predictable, steady and profitable growth. So if that is the universal goal of business, then why isn’t every business viable and profitable? Data is Elusive The answer often resides in the access to elusive, hard to get at data. Having these numbers at hand, when you need them and in the proper context is crucial. But the real magic is in the application of […]

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Printed Reports – R.I.P. Resist Impulse to Print

Posted on June 10, 2014 in Automate Operations ,Blog ,Q360 by

Printed Reports R.I.P. = Resist Impulse to Print All businesses rely on reports to tell them how they’re doing. However, if your business has a unified single database you don’t need as many printed reports as you might think. You have access to the power of “Live Data”.  Live Data is real-time information that is relevant, has context with other decision making information and comes from a trusted source.  Resist the impulse to print before you ask for a report. In over two decades of implementing […]

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How Integrators Provide Service With More Than a Smile

Posted on May 22, 2014 in Achieve Business Growth ,Industry Discussion ,Solutions 360 by

      By Carolyn Heinze On May 22, 2014 An excerpt from the full article The customer may not always be right, but that doesn’t mean that they don’t deserve stellar service. In fact, great service is not a question of whether the client is entitled to it, nor is it just a bonus—a nice thing to offer. It’s a necessity, both for AV firms facing the ongoing and ever-increasing commoditization of technology and the shift from hardware to software (and thus, lower margins), […]

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