Companies using Q360 today to improve business management

 

“Q360 doesn’t sell software. Instead they enable you with tools to optimize your processes, while simultaneously challenging you to rethink where and how you generate your greatest returns on investment. Only those individuals who are serious about taking their organizations to the next level should consider the Q360 approach.”

– Eric Morris, Chief Financial Officer, Wayne Automatic Inc.

 

“Just about everything. Efficiency, cash management, real time ACCURATE data, document management, process control, etc., etc. This program really hit it out of the park for us. I am elated, given the high failure rate of these types of implementations. The fact is both the program and the people doing the consulting on it were equally responsible for the success of the project.Genesis-Logo

End to end solution allows data storage in one place. Lots of options for User Setup allows for flexibility, Grid Layout with export capabilities is great, Document Linking is a nice feature, and Bank Reconciliation & RMA Processing happen as you expect they should, which has increased productivity. The ability to initiate a support call from within the software is a great feature.

Now that we have been using the software for a few years we are really learning to leverage even more than we envisioned. It was an integral part of enabling our growth last year with an 80% increase in revenues while using $1.5M less cash to do so. Enough said; this investment has paid for itself many time over.”

– Kelly McCarthy, President, Genesis Integration Inc.

 

Et-Group-Logo“This was the best implementation I’ve ever gone through and I’ve gone through four of them. We still have some hiccups and some more training to do, but our PM is on vacation this week, so that’s a good sign. The BA and his team were excellent – his demeanor, skill set, and business acumen were second to none. Overall its going very well; we appreciate the whole team.”

– Jim Gragtmans, Principal, ET Group stated one month post-launch

 

“Solutions360 provides a total business solution. You select the part that matters most in your business to manage service, sales, inventory and financials. It is not just about an inventory system or accounting package to run invoices. Their software solutions and professional services team actually map to how the business functions and create intuitive software tools than can “run” your business.”

Lyn Parry, Owner, Cygcom

 

“Q360™ is incredible and the team is so flexible. I took our three different software packages and replaced it with one database. Now I have three times less maintenance and support issues and three times less the headaches and access to all our business information.”

– Kevin Walsh, CFO Efmark

 

Wayne-Automatic-Fire-Logo“I just want to let you know that our Q360™ support and project schedules reconcile to the financial statement Gross Profit within 4/100 of 1% of the total Gross Profit Dollars. Not too shabby. We never got anywhere near this level of precision with our former GP software.

The financial statement values become “real” when they are supported by detailed schedules enumerating each victory or misstep by project and by call. This builds trust in the processes and overall automation for our users and it encourages them to drill down and find out what happened on specific projects and calls. Our former system had schedules of Projects and Calls, but it was nearly impossible to reconcile the schedules to the financial statement values for a whole host of reasons.

This reconciliation element is another part of the value we are deriving from our new system. When I can get within less than $1,000 variance on a $1.8M monthly gross profit, it warms the hearts of accountants everywhere.“

Eric Morris, Chief Financial Officer, Wayne Automatic Inc.

 

“I wanted to do some before and after comparisons with some of our processes; although we have some obvious and big wins in the operations side, I discovered something really interesting in A/P that I needed to mention. We measured the old way and the new way of processing a single vendor’s invoice; from receiving the bill in the mail through to filing/archiving the paid invoice. It used to cost us $68 as a voucher went through a seven step manual process. Then using Q360 and its automated processes and going paperless we discovered that the cost went down to $14 per vendor invoice going down to a two step process.

We only average fifty vendor invoices per month, but that adds up to a savings of $2,700 per month or $32,400 per year. As an interesting side effect, going paperless with Q360 also freed up enough space in their office to add seating for 7 more employees when we removed the A/P filing cabinets.”

Tricia Brooks, Controller, Able Information Systems Inc.

 

“I just wanted to let you know that I LOVE how your bank reconciliation feature works. Our previous systems all had bank reconciliation, but they were cumbersome to use. I have reduced the time to complete this process from approximately 5 hours to less than 2 hours now. As this is a tedious task to begin with I thank you for the time savings.”

– Carole McIlmoyle, Manager Administration, CONPUTE

 

“The accounting department is like a kid with a new toy. They love the control that Q360™ provides them. As well, the entire company is gravitating to the workflows. Because it’s graphically laid out we find it clever, intuitive, and easy to click though. Barring a few issues from imported data, the performance of Q360™ has been rock solid.”

– Randall Paul, Project Manager, Genesis Integration stated one week post-launch

 

“Q360 has helped uncover many scary things in accounting. Amen – We used to have a separate system for accounting, projects and service. I can’t tell you how glad I am that we bought a system with accounting built in. Q360 resulted in a couple of accounting people losing their jobs as the new system exposed some less than above board practices… We were very grateful to discover this when we did.

Technicians love the field service portal – We used to use an IVR which was a source of constant complaints with the techs. Pushing the data through various devices in the field has definitely been a good tool for the techs.

Next Day Billing is a huge benefit as you can imagine. The old process literally used to take three weeks to get invoices out the door due to the number of steps, paperwork, billing rate calculations, and final reconciliation. Now it`s all done automatically including a complicated matrix of billing rules and often the invoice can go out within minutes of the technician leaving the customer`s site. This has cut down on disputes to almost nothing. It also makes collecting receivables much more of an easy task when we have all the data backing up the invoice in one place.”

– Raj Shaw, President, ICS

 

“We appreciate very much your personal concern and interest in our success. Denise and I were commenting earlier today that we both feel more confident in our Company’s decision to go with your firm as time goes on. It is a great feeling.

Your solutions have helped us to better understand our business and help us be successful. We are hopeful for continued success for both our team and yours in the coming years. It is going to take good attention and good strategy to weather the economic storms ahead.”

– Devi Momot, President/CEO, TwinState Voice Data and Video

 

“The Solutions360 team took the time to understand my business goals and implemented the software to support my strategy. I like the ease of use and the fact I “can do what I want” with the product”.

– Jose Fernandez, Owner, Meteor Telecommunications and SmartIP

 

“The product has been beautifully designed with great visibility into virtually any aspect of the business. No troublesome crashing or unexpected glitches. It is very easy for users to become accustomed to and to navigate through workflow and various screens. It is also well designed to be extended and customized safely, surviving upgrades to the core software. I spent 20+ years as a database developer / consultant, helping clients to customize a wide variety of CRM and ERP packages. The biggest problem was version upgrades once the customizations were in place. This is a non-issue with Q360.

I am now the “in house consultant” for my company and am thrilled to have found Q360. No other product that I have worked with comes close to the flexibility combined with stability provided by the design of Q360. It’s a great product and the team at Solutions360 is extremely responsive and eager to respond to questions!”

– Bill Mell, Business Process Manager, Expert Technology Associates

 

“Brad, Tofiq, thank you for your time and the level of detail that you brought to the meetings. Your comments and insight will assist us with organizing our processes to take advantage of what Q360 brings to us in our quest to grow our company effectively for years to come.”

– Michael J. Brennan, Purchasing Manager, Shanix

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