“Across our 10 branch offices, last quarter sales are up 7%, on average.” This statement tells you exactly nothing. But it sure sounds like good news in a management meeting. The problem is that seldom does anyone ask the right
Implementing new software, or a root canal? If you asked a technology integration business owner whether they would rather have a root canal performed or implement new software in their business, they’d likely opt for the root canal. The thought
Too often the PSA software market doesn’t do itself any favours in its dealings with customer’s expectations. After 12 years working in the industry, in the sales, delivery and support side of the business, I have seen too many examples
Knowing what to measure and asking the right questions before you begin your ERP deployment will guarantee your organization reaps the tangible and intangible benefits that will improve your bottom line. Many organizations erroneously decide the return on investment for
Often, when an organization embarks on a large-scale culture change or transformation, there is so much detail and information to digest when there is only one thing the people involved really want to know: “What does that mean for me?” Before
The OneDashboard makes it easier for integration owners to share leadership with their executive team to drive the business forward. Welcome to episode three of our video series with The OneDashboard demonstration. Our CEO, Brad Dempsey continues his conversation with Joel
Go-Live isn’t the end of your Q360 ERP implementation, it’s just the beginning. On this episode of ClearTalk, our CEO, Brad Dempsey is joined by Brad Malone of Navigate Management Consulting. Today we’re talking about Q360 ERP implementation and what
As we move toward a post-pandemic world, organizations must navigate great change. Consider these barriers to change management initiatives – and how to beat them. Since the advent of the pandemic, ongoing change has touched all aspects of our lives,
How Can Integrators Engage, Enable and Execute Change? Integrators are learning that the new Revenue Recognition standard can have company-wide impacts that affect core business functions and their associated systems and data. Because so many parts of a business are
Basic behavior is either the willful alignment to established standards, or the willful disobedience of those standards. In last week’s blog, we discussed the importance of distinguishing competence from behavior to maximize performance improvement. Today, we continue this conversation. Behavior
When all is said and done, a lot more gets said than done. What is the antidote to this? Ruthless Consistency! Welcome to the inaugural episode of ClearTalk, the new Solutions360 Podcast. On this episode of ClearTalk, our CEO, Brad
It is time for integrators to embrace change. Being in the tech industry, you are already well aware of the need to keep up with the pace of change. One way technology providers are helping their customers keep up with
Communication is the key to successful change management Managing change is one of the big issues Solutions360 addresses with integrators, because change is not easy. And this topic has become even more important during these unprecedented times. Today, our CEO,
One of the most valuable things Solutions360 brings to the table is our deep understanding of integration businesses. Not only do we understand our customers’ businesses, we have over a decade of experience designing and implementing best practices, and the
This week, our CEO, Brad Dempsey, is joined by Brad Malone, Partner at Navigate Management Consulting, to talk about change management and ERP implementations. More specifically, how do integrators know when they are ready for all the change that will
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