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The Profit Killer – Unnecessary Process Variation
By Brad Malone I’ve had the privilege of being an intern under Dr. W. Edwards Deming (I wonder how many readers know the significance of that name without “Googling” it), a Malcolm Baldrige National Quality Award Regional Auditor (same interest
November 16, 2023

Lone Star Enhances the Customer Experience with a Focus on Process
Increasing complexity in the AV industry is driving integrators to look at process A focus on process has not always been necessary for success, but it has long been a priority at Lone Star Communications. Ray Bailey, CEO, and Patt
November 10, 2023

7 Reasons Why Systems Integrators NEED an ERP System
7 Reasons Why Systems Integrators NEED an ERP System Why would a systems integrator need an ERP system? You’ve got enough on your plate without going through the trouble of finding and implementing a new system in your business. Even
October 12, 2023

When Is It Time for an ERP Upgrade?
When Is It Time for an ERP Upgrade? An ERP implementation can be costly and time-consuming. Deciding when to invest in a new ERP (Enterprise Resource Planning) software for your system integration business is a significant decision that can have
September 12, 2023

How Much Does Workflow Management Affect Your Bottom Line?
Most businesses have standalone software packages that act as repositories for data and to perform various job specific tasks. It’s common to end up with 3 or more separate systems, each essentially acting as a silo for information, making it
August 22, 2023

Achieve ERP ROI by Establishing Clear Metrics Early On
Knowing what to measure and asking the right questions before you begin your ERP deployment will guarantee your organization reaps the tangible and intangible benefits that will improve your bottom line. Many organizations erroneously decide the return on investment for
August 9, 2023

3 Tips to Minimize Friction during Digital Transformation
Transformation of any type brings challenges. From ensuring alignment to documenting processes, this expert advice can help minimize friction. Even in 2023, digital transformation can be a daunting initiative. Whether your organization is transitioning from a comfortable legacy system or porting
August 2, 2023

Does It Pay to Be Picky About the Projects You Choose?
Would you like to have more profitable projects? Integrators are beginning to understand the value of being selective about the projects they take on So, is there a benefit to being “choosier” about which projects your company takes on?
May 18, 2023

Embrace Human Nature for Successful Organizational Change
Humans naturally resist organizational change, but change is unavoidable right now. Consider this expert advice to help your teams transition with confidence. Organizational change continues to speed up and deepen, accelerated by the uncertainty and new demands brought on
April 4, 2023

3 Tips for the Emotionally Intelligent Leader
Are You an Emotionally Intelligent Leader? The best leaders understand the importance of emotional intelligence. Consider these tips to keep your team positive and productive. The ability to identify, manage, and understand emotions in themselves and in others has never
January 25, 2023

Management is about Making Decisions
Are you good at making decisions? Good management is about making clear and timely decisions so that the business runs smoothly and profitably with as little disruption and drama as possible. Three common deterrents to clear decision making by company
January 5, 2023

4 Leadership Resolutions for 2023
What are your leadership resolutions for 2023? Effective leadership requires us to look back before we look ahead and consciously reflect on how we can unlock our full leadership potential in the New Year. Leadership requires an open mind, the
January 4, 2023