Yearly Archives: 2017

The Age of Data-Driven Business is Upon Us: Are You Listening, Integrators?

Posted on October 9, 2017 in Blog ,Business Process Improvement ,Improve Profitability by

All business should be data-driven business, according to this column by Dan Newman. He and many others say that AV business data is good for integrators. by Daniel Newman The AV integration space wants to be taken seriously as a high-tech space. This is the industry where people come  to connect, communicate and collaborate. You may even have a slogan like that on the back of your business card or your website. In the enterprise space, communication is everything. Whether it’s mass communication or simple small […]

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Solutions360 Helps Genesis Integration Pivot to Services

Posted on September 11, 2017 in Blog ,Customer Success Stories by

There is a lot of discussion within the integrator community about the need to get into managed services and develop streams of recurring monthly revenue in response to shrinking margins on hardware.  We spoke with Kelly McCarthy, President at Genesis Integration about this phenomenon and how Solutions360 has helped Genesis develop and grow its managed services business. “It is interesting to see how companies are adjusting in the face of margin erosion on hardware,” says McCarthy, “There is a real dichotomy – some companies are […]

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Pivot to Profit: Integrators Learn from Major Technology Players

Posted on September 4, 2017 in Blog ,Change Management ,Improve Profitability by

CEDAR RAPIDS, IA, Aug. 22, 2017 The second annual Pivot to Profit event, hosted by NSCA, PSA Security, and SYNNEX, is attracting big names in technology. These companies want to teach integrators how to “pivot” to take advantage of new revenue opportunities. Pivot to Profit will take place on Sept. 28-29, 2017, at the Crowne Plaza Hotel & Conference Center Chicago O’Hare. Keynote speaker James Waddell, from Cannon Design, shares what Cannon Design clients expect today from their building technology – and what the A/E […]

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4 Factors to Consider When Creating a Recurring Revenue Model

Posted on August 28, 2017 in Blog ,Improve Profitability by

Transitioning to a recurring revenue model may not be an overnight move for integrators, however there are a number of services that can be built and delivered in short order to help move integrators toward generating greater amounts of recurring revenue while offering greater value to customers. by Chris Bianchet For as long as I have been in the AV contracting industry, I have been around and part of the endless conversations about the importance of recurring revenue. “We need more service revenue” and “we […]

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What’s With All the Mergers & Acquisitions?

Posted on July 24, 2017 in Blog ,Change Management ,Industry Discussion by

by Ari Fuchs With all the mergers and acquisitions (M&A) afoot in the AV integration industry, how can integrators make sense of their own potential? During my two days at InfoComm, I had the pleasure of meeting with several industry rock stars representing a wide cross-section of the AV hardware, software and integration markets. While the discussions were wide-ranging, the question that was raised most frequently was “what is behind the incredible level of mergers & acquisitions (M&A) lately?” Most industry participants I spoke to […]

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Does Software Have a Place in Your Strategic Planning?

Posted on July 4, 2013 in Blog ,Business Process Improvement ,Change Management ,Improve Profitability by

I received an engaging note from a client yesterday about how they perceived the acquisition of our software and it made me curious to see how others viewed software’s place in your business. Eric the CFO at Wayne Automatic said: “Q360 doesn’t sell software.  Instead they enable you with tools to optimize your processes, while simultaneously challenging you to rethink where and how you generate your greatest returns on investment.  Only those individuals who are serious about taking their organizations to the next level should […]

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Can’t Decide Whether to Love or Hate Service Agreements? You’re Not Alone

Posted on April 28, 2012 in Blog ,Business Process Improvement ,Improve Profitability ,Solutions360 by

The following is a excerpt of a post by Christopher Neto of AVShout At Your Service Can’t Decide Whether to Love or Hate Service Agreements? You’re Not Alone  By Christopher Neto It has many names—a service maintenance agreement, a fixed-price support contract, a service level agreement, a maintenance contract, a service contract, or even an extended warranty (although this term can be limiting). The basics are that service agreements were originally developed as the insurance policy for products and services. For the customer it gave them piece […]

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