Yearly Archives: 2021

3 Tips to Help Integrators Grow Services Revenue

Posted on January 18, 2021 in Achieve Business Growth ,Blog ,Solutions360 by

Integrators regularly ask Solutions360 for advice about how to grow their services revenue. It often goes something like this, “How do we start this, because we have a break fix business? We get calls from our clients and we are very reactive and we take care of them, but we really want to build that business to be a higher percentage of our overall revenue. How do we do that?” Today, Steve Riley, from Navigate Management Consulting, outlines the three steps integrators should take to […]

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The Time Billing Paradox

Posted on January 4, 2021 in Blog ,Improve Financial Management ,Increase Project Profitability ,Solutions360 by

What is the best way to get your team to buy in to the importance of time tracking? On this episode of the Navigator, Brad Dempsey and Brad Malone talk through the time billing paradox, and the struggle people have when they hear the two scary words – time tracking. This is one of the biggest hornet’s nests Solutions360 deals with during an ERP implementation. One of the main issues is that people feel micromanaged when they must be responsible for tracking their time. It […]

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CFO Perspectives on Liquidity and Cash Flow for MSPs

Posted on December 29, 2020 in Customer Success Stories ,Improve Financial Management ,Industry Discussion ,Q360 ,Solutions360 by

CFOs Say Cash is King!  At NSCA’s 2020 Pivot to Profit Virtual (P2Pv), Solutions360 CEO, along with three leading integration firm CFOs, offered their perspectives on understanding liquidity and cash flow for MSPs. 2020 P2Pv Session Presenters: Brad Dempsey, CEO at Solutions360 Inc. Eric Morris, CFO at Wayne Automatic Fire Sprinklers Chris Mounts, CFO at AVI Systems Dave Taccone, Executive Vice President of Finance at Spinitar During the past year, as integration companies battled through the pandemic, it has been important for CFOs to step […]

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Best Practices for Building Recurring Revenue

Posted on December 21, 2020 in Blog ,Improve Financial Management ,Increase Project Profitability ,Solutions360 by

In order to build recurring revenue, integrators are making the shift from a reactive to a proactive support model. There has been a lot of discussion in the integrator community about best practices for developing services and support revenue, and how to embrace a recurring revenue model. In previous blogs we have discussed how customers are asking for AV-as-a-Service, as well as how to create predictable cash flow with monthly recurring revenue. Today, Steve Riley is joined by Chad Sowers, Director of Business Development with […]

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Organizational Change Management Drives Adoption of the New Revenue Recognition Standard

Posted on November 9, 2020 in Around the Web ,Change Management ,Q360 by

How Can Integrators Engage, Enable and Execute Change? Integrators are learning that the new Revenue Recognition standard can have company-wide impacts that affect core business functions and their associated systems and data. Because so many parts of a business are tied to revenue, the new standard is pervasive – touching everything from executive and sales compensation to how products are sold, and how work is done. Systems and processes need to change to accommodate the compliance process, and people need to be trained on the […]

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Best Practices for Managing Change Orders

Posted on October 26, 2020 in Improve Financial Management ,Increase Project Profitability ,Industry Discussion ,Solutions360 by

Managing change orders is important, starting day one of every project. Imagine you have accounting records, and you know how much money you started with at the beginning of a project, and you know how much money you ended up with, but you have no way of knowing how you got from point A to point B. Realistically, change orders are the progression and the path of your project. Having change orders in place instills process through the approval and creation of change orders. It […]

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Solutions360 Releases New Job Costing Survival Guide

Posted on September 21, 2020 in Blog ,Improve Profitability ,Increase Project Profitability ,Q360 ,Solutions360 by

Why Is Job Costing So Important in 2020? Over the last 20 years, Solutions360 has worked with hundreds of businesses to help apply technology that improves business process management and profitability. One of the most complicated issues that Solutions360 has encountered in the professional services space is the practice of proper job costing methods. Less than 10% of the companies that Solutions360 works with do an accurate job of job costing prior to our engagement. The primary reasons for this are: Estimates are based on […]

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