Yearly Archives: 2019

Solutions360 President Working with Canadian Universities on AI Solutions for AV Companies

Posted on July 22, 2019 in Around the Web ,Automate Operations ,Solutions360 by

Solutions360 President Brad Dempsey targeting InfoComm 2020 for launch of prototype of artificial intelligence solution aimed at low-voltage contractors. By D. Craig MacCormack Solutions360 president and founder Brad Dempsey is singing a familiar refrain when it comes to the implementation of artificial intelligence in pro AV, but how many in the industry are listening? Dempsey said at InfoComm 2018 he expects AI and voice control to play prominent roles for pro AV firms by next year, but he knows it’ll take some convincing to get many others […]

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Solutions360 Talks Business Transformation at InfoComm 2019

Posted on May 13, 2019 in Blog ,Customer Success Stories ,Q360 by

The Solutions360 team is busy getting ready for InfoComm 2019, where we will be talking to integrators about how to transform their businesses. Stop by our booth #4975 and learn how other integration companies are keeping up margins and increasing profitability. The Q360 business management software platform is purpose built to run a whole AV integration business from end-to-end. Many of our customers are experiencing explosive growth, and Q360 has helped them to streamline operations and reduce costs, while increasing profit margins. Looking back at […]

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Don’t Buy Software without Clear Business Objectives

Posted on April 29, 2019 in Achieve Business Growth ,Blog ,Q360 ,Solutions360 by

  Integrators often say that they want to replace their current software When I ask why, they normally respond with a list of short comings with their current technology. It is also not uncommon to receive a request for proposal, which usually takes the form of a spread sheet of software features that are desired. This tactic does not address the reason for using technology in the first place, and in many cases does little to really help the business. My recommendation is to not […]

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Everything You Know About Selecting Enterprise Software Is Wrong

Posted on April 15, 2019 in Around the Web by

By Joe Shepley I’ve been involved in software selection for 18 years, both as a buyer and as a consultant helping buyers find the right product for their needs. I’ve seen CIOs make snap decisions with little to no process, and RFPs that go on forever with no decision ever being made. I’ve seen organizations get tremendous value from their software platform, as well as organizations that spend millions of dollars and never end up using it. And while the many intangible factors in any software […]

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Accountability Drives Business Transformation at VTI Security

Posted on April 8, 2019 in Blog ,Customer Success Stories ,Q360 by

One of our biggest goals at VTI is to improve consistency and accountability. Before Q360, there were a lot of inconsistencies in how each department operated from office to office; this was a long-standing issue. Q360 gave us a great tool to be able to identify those inconsistencies, and we use it in a way that allows us all to be on the same page. Bonnie Carpenter is the Q360 Administrator at VTI Security. “I am the liaison between our VTI colleagues and the Q360 […]

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Leadership Buy-in is Critical for a Successful ERP Implementation

Posted on February 4, 2019 in Blog by

In previous blog posts, we have discussed at length, the importance of employee engagement for a successful ERP implementation. Without a doubt, it is important to get buy-in from the employees. Everyone must go in with the right attitude and the right mindset – people need to embrace change. Furthermore, if you are not clear about articulating how the scope of an individual’s work is going to change it can present challenges for adoption. So change has to be well planned and well communicated in […]

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How Many Types of Software Are You Using?

Posted on December 31, 2018 in Industry Discussion by

A common complaint from integrators is having too many different pieces of software that don’t talk to one another. “This is not uncommon, because the industry has grown up this way,” according to David McNutt. “There was never a really good piece of software to cover everything. So we use every other good piece of software, to do a number of different functions inside the company. Unfortunately, most of them don’t talk to each other.” “It is not that the pieces of software are bad, […]

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