Yearly Archives: 2019

Operations in the Summer Months

Posted on August 19, 2019 in Around the Web ,Blog by

by Mike Abernathy Getting Back to Basics On a daily basis at NSCA, I chat with integrators about being more efficient. Increasing efficiency leads to more time being available, higher levels of profitability and happier customers (assuming, of course, that quality isn’t sacrificed for efficiency). Integrators often ask us how they can increase profits without adding dollars to the top line. We frequently hear this question: “Our sales are growing, but our profits are not. Now what?” This problem is nothing new; in fact, we’ve […]

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Solutions360 and D-Tools Create the Foundation for Outstanding Customer Experiences

Posted on August 12, 2019 in Achieve Business Growth ,Automate Operations ,Blog ,Solutions360 by

Solutions360 and D-Tools share a common vision to help integrators increase productivity, efficiency and standardization. From the first interaction with a new customer to the final service touch point, you want the design and engineering experience to be seamless and impressive. But using disparate systems and tools can make that a challenge. We’ve got good news: There’s an answer! Announcing the D-Tools and Solutions360 integration “We are very excited about the integration,” says Tofiq Indawala. “Our customers handle a lot of functions in Q360 including […]

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Metrics and KPIs Should Drive the Right Behavior

Posted on July 8, 2019 in Blog ,Business Process Improvement ,Industry Discussion by

First, you have to determine, the performance or the behavior you want. Only then can you determine how to measure that performance. This week, Brad Dempsey and Brad Malone, or as we like to call them, The Brad Show, discusses what kind of KPIs integrators should track, and how to use those KPIs to manage accountability. If we look at the typical integration project, the two worst metrics are also the most commonly tracked –  Are you on time and on budget? This is a […]

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Thank You for Visiting Solutions360 at InfoComm 19!

Posted on June 17, 2019 in Blog ,Improve Profitability ,Q360 by

      It was the 10th year for Solutions360 at InfoComm 19, and another record week in Orlando!             With the championship looming, it was a tough week for our team to be away from Toronto, but Solutions360 was proud to represent #RaptorsNation at InfoComm. In between Raptors games, we spent our days on the show floor talking to integrators about how a unified ERP software package can help you win more business and produce higher margins, while building better customer […]

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Announcing the New Q360 Mobile Application

Posted on June 8, 2019 in Automate Operations ,Business Process Improvement ,Q360 by

Solutions360 is very excited to introduce our new mobile application, designed specifically for technicians to perform their functions while on the go. Let’s take a look and see how the Q360 mobile app will make your life easier! As soon as you log in, the main landing page displays your entire task list. With the app you have the ability to drill down for additional detail on any service call or project task that has been assigned. Not sure how to get to the customer […]

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Use Your Data to Circumvent Risk

Posted on May 27, 2019 in Around the Web ,Improve Financial Management ,Industry Discussion by

A blog entry based upon The AV Profession podcast with Tim Albright and guest David McNutt of Navigate Management Consulting. This podcast is part of a series from The AV Profession about risk management and risk assessment. Today is a deep dive, talking about the risks of not having enough information to make the right decisions in your integration business. “When we work with companies and we begin to pull back some layers of non-transparency, we often see that companies don’t have a lot of […]

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How Big Is Your Inventory Graveyard?

Posted on April 23, 2019 in Blog by

Integrators almost always end up with extra inventory on every project. Sometimes the client changes their mind, sometimes product is over-ordered, and sometimes there is just a mistake but it’s too costly to return to the vendor. Whatever the scenario, it is quite typical to credit a project when product is returned to the warehouse. Then, many integrators place that product in inventory, but really have no efficient way to reuse that inventory on new customer projects. So, it sits there, never to be used […]

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