When we follow standards, it allows us to establish, measure and assure a certain level of quality, and predictability, to our clients and to one another. These days, many people have a hard time understanding why some people don’t seem … Read More
“Across our 10 branch offices, last quarter sales are up 7%, on average.” This statement tells you exactly nothing. But it sure sounds like good news in a management meeting. The problem is that seldom does anyone ask the right … Read More
Increasing complexity in the AV industry is driving integrators to look at process A focus on process has not always been necessary for success, but it has long been a priority at Lone Star Communications. Ray Bailey, CEO, and Patt … Read More
9 Steps to Improve Operational Efficiency Your company’s ability to maximize the ratio of output to input affects how well your business operates as a whole. Whether you’re looking to increase profitability, enhance your customer experience, or streamline processes … Read More
Why is it important to use a consistent vocabulary in your integration business? On this episode of ClearTalk, Brad Malone and Joel Harris join our CEO, Brad Dempsey, to talk about why integrators need to develop a consistent vocabulary. Every … Read More
Is the Systems Integration industry ready to fully acknowledge the value of women in the project management role and support their growth? By Brad Malone, Managing Partner at Navigate Management Consulting I hope so, because whether the job is … Read More
Tis the season! No, not the holiday season, although that will soon be here! For business owners and leaders, it’s time to reflect on the past year, examine the competitive landscape, explore possible initiatives and set goals. A good … Read More
If you want to reach your goals, surround yourself with productive people. It will only be a matter of time before their good habits rub off on you. Two and a half years ago, I made a decision that would … Read More
This is a guest blog post by Chris Peterson, Principal at Vector Firm Greg Maddux, former Major League Baseball player, four-time Cy Young Award winner, and MLB Hall-of-Famer, was known for his control. He wasn’t overpowering but was always in … Read More
Good Scope of Work Statements Establish Boundaries and Responsibilities A well-defined and communicated scope statement is one of the primary methods of managing a client’s often-changing expectations of what they will ultimately receive from a project. This is developed during … Read More
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