Yearly Archives: 2019

How Big Is Your Inventory Graveyard?

Posted on April 23, 2019 in Blog by

Integrators almost always end up with extra inventory on every project. Sometimes the client changes their mind, sometimes product is over-ordered, and sometimes there is just a mistake but it’s too costly to return to the vendor. Whatever the scenario, it is quite typical to credit a project when product is returned to the warehouse. Then, many integrators place that product in inventory, but really have no efficient way to reuse that inventory on new customer projects. So, it sits there, never to be used […]

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VTI Security Increases Efficiency 10-15% with Q360

Posted on March 11, 2019 in Blog ,Customer Success Stories ,Q360 by

CLIENT PROFILE VTI Security is a national commercial integrator, based in Minnesota. The company opened its doors in 1980 and has grown to over 240 employees with locations in CO, NE, TX, WI and WY. 2018 Revenue: $69 million Q360 Go Live Date: August 1, 2017 THE CHALLENGE – Prior to Q360, VTI Security was using five different software systems. “I have been working for years, slowly migrating our front end systems down to as few as possible,” says Rick Allan, Chief Technology Officer at VTI. […]

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Solutions360, Inc. Offers Business Efficiency Software to PSA Members and Owners as the Latest Business Solution Provider

Posted on January 10, 2019 in Blog ,Solutions360 by

        WESTMINSTER, CO – January 10, 2019– PSA has announced a partnership with Solutions360, Inc., a leading provider of business management software for professional systems integrators in the security and audio-visual markets, as a part of the PSA Business Solutions Providers program. PSA Members will be able to streamline their business procedures and workflow through the Q360™ Software which includes full accounting, project management, job costing, service and dispatch, inventory and sales functions. “This is a very exciting partnership for Solutions360, Inc. […]

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Video Demo 4 – Q360 Simplifies Project Change Orders

Posted on December 24, 2018 in Blog ,Improve Financial Management ,Solutions360 by

There’s no such thing as an AV project with a change order, right? In this edition of Clear Talk, we continue with the topic of project management. A big part of project management is focusing on the equipment, material, and all the inevitable change orders for a project. The industry has always struggled with how to best manage change orders. How to keep track of them, what changes are happening, when they are happening, who is making them and the reasons for the changes. Q360 […]

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Lone Star Enhances the Customer Experience with a Focus on Process

Posted on November 19, 2018 in Customer Success Stories ,Industry Discussion ,Q360 by

Increasing complexity in the AV industry is driving integrators to look at process A focus on process has not always been necessary for success, but it has long been a priority at Lone Star Communications. Ray Bailey, CEO, and Patt Bowles, Chief Customer Experience Officer, share their thoughts on the company’s attention to process and how this drives customer satisfaction. Lone Star has been ISO 9001 certified for 15 years, which is a rare achievement for an integrator. The ISO 9001:2015 standard is based on […]

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Q360 Makes it Easy for Sales Reps to Prepare for Customer Meetings

Posted on October 22, 2018 in Automate Operations ,Blog ,Solutions360 by

How long does it take you to prepare for customer meetings?   How accessible is all of your customer information?   In Q360, all the data for a customer is located in one spot, which increases visibility, making it easier for sales reps to manage customer relationships.   A common complaint from systems integrators is that none of their systems talk to each other. This makes it challenging for sales reps to get a snapshot of what is happening with their customers in real time. […]

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VTI Security Talks About How Q360 Increased Efficiencies in Accounting Processes

Posted on September 24, 2018 in Blog ,Customer Success Stories ,Q360 by

VTI Security has been using Q360 for just over one year. Prior to that, the company had been using Dynamics Great Plains for roughly 20 years. Chris Kambeitz is the Accounting Manager at VTI Security. She recently spoke with us about how Q360 has improved her access to data, and increased efficiencies in accounting processes. One of the big changes in the transition to Q360 has been improved access to reporting. “We can get an AP aging report in real time at any point, at […]

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