Yearly Archives: 2021

Every Salesperson Should Take the August Challenge

Posted on August 2, 2021 in Around the Web ,Industry Discussion by

  Take the August Challenge! A friend of mine that played professional baseball once told me that the worst day of the year for minor league ballplayers was August 1st. He explained that they had been playing virtually every day since April, traveling on an old bus between small cities and usually staying at the cheapest hotel in town. After 120 days of this brutal schedule, everyone was physically and emotionally exhausted … and August 1st meant there were still about four or five weeks remaining until […]

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How to Keep a Project on Course

Posted on June 28, 2021 in Blog ,Increase Project Profitability ,Industry Discussion ,Solutions360 by

If all projects are different, what is the best way for integrators to keep a project on course? All integration projects are unique, and there’s no two alike, right? Yes, all projects contain uniqueness and uncertainty. But there is also a lot of similarity, with many repeatable activities that can (and should be) standardized. If we understand that performing an activity in a standard and repeatable manner will always have some variation, then our measurement process must allow for variation. This concept was described in […]

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Introducing Q360’s OneDashboard to Rule Them All

Posted on June 14, 2021 in Business Process Improvement ,Improve Financial Management ,Q360 ,Solutions360 by

OneDashboard to Rule Them All In today’s video, John Graham, Executive Vice President of Solutions360, is joined by Joel Harris from Navigate Management Consulting, to discuss a big topic. We’re talking about OneDashboard. Integrators have vast amounts of information available to them, the challenge is making it useful. Your data should give you the ability to steer your integration company into the future. With this, comes the premise of forecasting. We often hear that the integration business is like a snowflake business – there’s no […]

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Measuring Customer Profitability

Posted on June 8, 2021 in Business Process Improvement ,Increase Project Profitability ,Q360 by

Are Your ‘Best’ Customers Your Most Profitable? On this episode of ClearTalk, our CEO, Brad Dempsey, is joined by Brad Malone and Joel Harris from Navigate Management Consulting to talk about customer profitability. Are your best customers sometimes your worst customers? All too often, integrators think about their best customers in terms of size, or revenue, or sales. Yet sometimes they are actually your worst customers, because of what they take out of the company, or what they deliver to the company in terms of […]

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Presenting the Estimate

Posted on May 31, 2021 in Business Process Improvement ,Increase Project Profitability ,Industry Discussion by

A single precise number does not make a valid estimate   In Part 1 of this blog series, we looked at the myth of the perfect estimate and discussed how assumptions and risks factor into an estimate. In Part 2, we examined the three basic methodologies used in the estimation process. Now let’s talk the about presenting the estimate. A valid estimate should be presented as a range, or as a point with confidence factors.   Looking at our estimating a typical commute to work […]

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How Do You Spell WBS?

Posted on May 26, 2021 in Business Process Improvement ,Increase Project Profitability ,Q360 by

What is a work breakdown structure? In today’s video, Tofiq Indawala, Director of Product Management, is joined by Brad Malone, from Navigate Management Consulting to discuss the whole concept of a work breakdown structure, and how that impacts project management. The work breakdown structure (WBS) is a deliverable-oriented grouping of project components that helps organize and define a project’s total scope of work. As a project-management document, a well composed WBS is essential because it serves as a foundation for initiating and planning the project. […]

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How Do You Manage a Remote Workforce?

Posted on May 17, 2021 in Around the Web ,Blog by

One consequence of the COVID pandemic is that managers have had to deal with a new, and to many, a daunting challenge: learning how to manage a remote workforce. What are they doing? Are they really working or have they checked out? Are they working long enough? Hard enough? Understandably, managers have felt the angst of wrestling with these questions. However, underlying all of them is a more fundamental question: How would I know? That’s the right question. How would you know if your team […]

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