Yearly Archives: 2021

Q360 Is the Best Workflow Tool for Integrators

Posted on April 14, 2021 in Automate Operations ,Business Process Improvement ,Q360 by

What does it mean that Q360 is a business process management and workflow tool? When you look at an integration business in terms of workflows, Q360 helps to organize data so processes can be standardized across the organization. This allows integrators to reduce risk and create predictable outcomes. In today’s video, Tofiq Indawala, Director of Product Management, and John Graham, the Executive Vice President of Solutions360 share how Q360 helps integrators achieve this within their organizations. Q360 takes an end-to-end holistic approach to create business […]

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The Myth of the Perfect Project Estimate

Posted on March 30, 2021 in Business Process Improvement ,Improve Profitability ,Industry Discussion by

Is it better for a project estimate to be precise or accurate? It’s my experience, over hundreds of AV integration projects and hundreds more in numerous industries, that most people believe a precise estimate is more accurate — and that most of the time, “precise” and “accurate” are considered synonymous. So let’s look at the science of estimation and dispel some myths and confusion about what makes a ‘perfect project estimate.’ First, let’s define some terms: Precision typically means a degree of reproducibility or exactness; […]

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Are You Living Your Values and Ethics?

Posted on March 22, 2021 in Blog ,Industry Discussion by

Culture can be difficult to define, but it embodies who we are as a company. Welcome to another episode of Clear Talk. Today, our CEO, Brad Dempsey, is joined by Brad Malone from Navigate Management Consulting, to discuss how culture is the soul of your integration company. If you take a fish out of water, culture is the water it didn’t know it was swimming in – and it is the water that we are all swimming in when we’re in a company. It’s important to […]

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Women in Project Management

Posted on March 8, 2021 in Increase Project Profitability ,Industry Discussion ,Solutions360 by

Is the Systems Integration industry ready to fully acknowledge the value of women in the project management role and support their growth?   By Brad Malone, Managing Partner at Navigate Management Consulting I hope so, because whether the job is filled by women or men, it’s time to shift the paradigm of Project Manager from a through-the-ranks, glorified technical lead (someone who heroically gets the system up and running) – to a proactive, communications-centric facilitator (someone who manages the client’s expectations, coordinates the multiple functions […]

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What Is Backlog Burn Rate?

Posted on March 1, 2021 in Business Process Improvement ,Improve Financial Management ,Q360 ,Solutions360 by

ClearTalk is a podcast where Solutions360 chats with industry thought leaders about best practices, strategy, and insights within the Integration industry. On this week’s episode, our CEO, Brad Dempsey welcomes Tofiq Indawala, Director of Product Management, to the podcast to discuss backlog burn rate and what it means to business owners. A question that Solutions360 keeps hearing, and especially in our last Master Class, is what is backlog burn rate? Backlog is essentially unfinished work – it’s an order from a customer that an integrator […]

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Should Integrators Reward Value or Effort?

Posted on February 22, 2021 in Around the Web ,Blog by

I find that people are often rewarded by how busy they are, rather than how productive they are. I was recently working with a company and the president said, “I want people who put in lots of effort.” I asked him to define that. “I want them working from seven in the morning until ten at night,” he said. I asked him whether he would know if they accomplished anything valuable. “Well,” he replied, “At least I’d know they were busy giving the effort.” Given […]

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3 Security Trends to Watch in 2021

Posted on February 8, 2021 in Around the Web ,Blog by

Security is an everlasting concern for enterprise IT. Here’s what experts say are some of the top security trends to watch in 2021 – as “normal” gets redefined. Here’s one prediction that you can bet on: Forecasting enterprise security trends will never go out of style. That’s not a bold call but it’s a bankable one. Technology trends come and go, but security is an everlasting issue. There’s no finish line where everyone gets to clink glasses and declare: “All secure!” In the same vein, […]

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